Billing

Never chase a payment with the best billing platform in early childhood education

Sabrina avatarAudrey avatarGenevieve M Smyth avatar
7 authors61 articles

Invoices Overview[For Admins + Billing Only Role] Learn what's included on invoices and how to manage them
Billing Library Overview[For Admins + Billing Only Role] Learn how to create, organize, and manage reusable charges in the Billing Library.
Create Charge Categories[For Admins + Billing Only Role] Learn how to create charge categories in the Billing Library to group similar charges together.
Create Fixed Charges[For Admins + Billing Only Role] Learn how to create reusable fixed rate charges for recurring billing plans or one-time charges.
Create Variable Charges[For Admins + Billing Only Role] Learn how to create reusable variable rate charges for attendance billing, after-school services, and more
Manage Charges in the Billing Library[For Admins + Billing Only Role] Learn how to edit and remove charges from the Billing Library.
Create One-Time Charges[For Admins + Billing Only Role] Bill payers for one-time student fees or services
Create & Manage Billing Plans[For Admins + Billing Only Role] Learn how to create, manage, and deactivate student Billing Plans.
Pause & Resume a Billing Plan[For Admins + Billing Only Role] Learn how to pause and/or resume a billing plan for a single or multiple students.
Attendance Billing[For Admins + Billing Only role] Learn to create and process attendance charges to charge student accounts based on their check-in records
Late Payment Fees[For Admins + Billing Only Role] Learn how to process and/or waive late payment fee charges, and what communications are sent to payers.
Adjust Invoices[For Admins + Billing Only Role] Learn how to adjust posted and unposted invoices as needed.

Payments Overview[For Admins] Learn more about online and offline payments and other related details, such as what happens with a failed online payment.
Apply Payments[For Admins + Billing Only Role] Learn how to log and apply online and offline payments to invoices.
Send a Payment Reminder[For Admins + Billing Only Role] Learn how to quickly send a payment reminder for unpaid invoices to prompt payers to take action
Bundled Sibling Payments[For Admins + Billing Only Role] Learn about managing sibling family payments (bundled payments) & what the experience is like for families
View Billing Statements as a Parent[For Guardians] Learn how to view and use billing statements as a monthly snapshot or to view detailed transaction info over the year.
View Billing Statements as an Admin[For Admins + Billing Only Role] Learn how to view detailed transaction info over the year & use billing statements as a monthly snapshot
Failed Payments[For Admins] Learn how to handle failed payments and other unexpected payment scenarios, like negative deposits and disputed charges.
Understanding Disputed ChargesAn overview of what disputes are, how to avoid payment disagreements, and the general process for ACH and Credit Card disputes.
Disputed Charges[For Admins] Learn how to view disputed payments in brightwheel, specifics about disputes, and how to submit evidence against a dispute.
Transfer a Payment[For Admins + Billing Only Role] Learn how to transfer a payment from one student's billing account to another