Admin or staff with Billing Only permissions receive automatic email updates on key student and family billing activity. This includes a Billing Digest emailed weekly with upcoming invoices.
Admins can turn these billing notifications on or off as needed.
Note: Billing notifications are ON by default. Turning them OFF will disable all billing emails for that user at the program location. Other Admin can update their personal billing settings from their brightwheel account.
Turn on or off billing email notifications
FAQs
Can families turn off their billing notifications?
Can families turn off their billing notifications?
Parents and Payers do not have the option to manage or customize their billing notification settings at this time.
Why am I not receiving any notification emails?
Why am I not receiving any notification emails?
If you have confirmed that the billing notification setting is turned on and the email was not routed to the spam folder but you are still not receiving emails, please email support@mybrightwheel.com so the brightwheel Support Team can assist you further.