Every Saturday, Admins and staff with the Billing Only role will a receive a Weekly Billing Digest email automatically, outlining the invoices scheduled to post to student accounts in the upcoming week.
This email serves as a tool for administrative teams to review which students will receive invoices and make any necessary adjustments before bills are sent. It saves time by gathering all relevant invoices in one place, delivered directly to your inbox.
What's included in a Weekly Billing Digest email
Here's an example of what the email contains:
You can easily manage your billing and make any changes to the invoice before it posts with these helpful features in the Weekly Billing Digest:
Student name: click on the name to go directly to their billing account for quick edits
Invoice details: click the hyperlinked invoice number to view the full invoice
Total charges: See the total charges included in the upcoming invoice
New account balance: View the current balance on the student's account, including any unpaid invoices and new charges that will be posted in the upcoming week
Invoice post date: know exactly when the invoice will post to the account.
FAQs
Are inactive student included in these emails?
Are inactive student included in these emails?
Yes, as long as they have an active billing plan, they will appear.
All students, regardless of enrollment status, can have an active billing plan. If you notice that a student with an inactive enrollment status was included in the Billing Digest, this means that there is an active billing plan on the student's account.
If the student should not be charged, you can deactivate the billing plan and void any charges that may have been posted by mistake.
Are students with paused billing plans included in these emails?
Are students with paused billing plans included in these emails?
Students with paused billing plans will not be included in the Weekly Billing Digest.
How do I turn off these emails?
How do I turn off these emails?
If you no longer wish to receive the Weekly Billing Digest emails, you can turn off billing notification emails from your billing settings.
🚩 Turning off billing notification emails will disable ALL billing email notifications for the specific user.