Skip to main content
All CollectionsBillingBill families
Bill families based on attendance
Bill families based on attendance

[For Admins + Billing Only role] Learn how to charge families based on check-in records with Variable Charges.

Dominique M. avatar
Written by Dominique M.
Updated this week

In brightwheel, programs can set up charges that align with their attendance policy to quickly bill families based on a student’s attendance. For example, you can set a late policy to charge $15 per hour if a student stays past 5 PM.

Providers can create different charge rates for full-time care, late pick-up, drop-in, and more, with charges assessed per minute, hour, half-day, or full day.


Add your attendance charge rates

To charge families based on student attendance, first create Variable Charges in your Billing Library. From there you will add the attendance policy, set the rate and frequency. Then, once attendance is logged, you will need to process the charges.

  1. Log in on the web

  2. Select Billing in the left sidebar

  3. Navigate to the tabs Library > Variable Charges

  4. Click Create a new variable charge


Process attendance charges & send invoices

Once you set up your attendance policy with a Variable Charge, the rates will automatically apply to student attendance and you can process the charges to send invoices to families. Since a single check-in/out may trigger multiple charge rules, be sure to process only the ones you want.

  1. Log in on the web

  2. In the left sidebar, select Billing > Students tab

  3. At the top, click Select an action > Process an attendance charge

  4. Select the charges to process and complete the remaining steps

  5. When finished, click Create charges to post the charges immediately

Note: If you are missing students when processing attendance charges, it could be due to discrepancies in their attendance records. To fix attendance records, see Manage Student Attendance Records.


FAQs

Can I split a attendance charge across multiple payers?

By default, attendance charges go to the primary payer and cannot be split. Other payers can view and pay the invoices, but it won’t appear in their account balance.

How do I modify a attendance charge that was posted?

Once a attendance charge is posted, it cannot be modified. We recommend voiding the charge and adding a one-time charge to replace it.

Did this answer your question?