Use brightwheel's Attendance and Check-in features to make sure that current and historical attendance data is accurate, even if an attendance action is forgotten or missed.
🚩 Only Admins and Managers can edit and add records from the Check-in report. Lead Staff & Staff can only edit/delete records from the child’s activity feed.
Add Historical Attendance Records
With busy mornings or after school care, we know that guardians or staff may occasionally forget to complete check-in or check-out for students.
In these cases, Admins and Managers can use the Check-in Report to locate and correct those attendance errors. Here are the errors this report will flag:
A student was checked in but is missing a check-out
A student was checked out but was never checked in (which can happen if the check-in record was deleted)
A student was checked in and marked absent on the same day
A student who has an attendance record spanning more than 24 hours
A student who has overlapping attendance records
To find out more about how to do this, review the linked resource above. While attendance can be corrected from the child's feed, the most efficient way is from the Check-in Report.
Add Missing Attendance
If a parent or staff member completely forgets to check a child in and out for a full day or forgets to log an absence for a child, an Admin or Manager can add that missing attendance entry in the Check-in Report!
When running this report, you can open the attendance editing page and hit +Add attendance/absence in the upper right corner to add this missing attendance data.
ℹ️ Check-in/out records cannot be logged for a future time or date.
Edit Attendance Records
If you need to duplicate or adjust the date/time of an attendance record, Admins and Managers can quickly do this using the Check-in Report on the web.
Log in on the web
Click on the Reporting page and select Reports
Select the Attendance tab and click the Check-in report
Filter the report by room, date, and/or student to locate the records that need edits and hit Apply
Click Get Started in the banner that appears at the top of the report or click Review
💡 If you have attendance errors, you will see a red banner at the top of the report and you can select Review to open the attendance editing page
Edit the date, check-in time or check-out time and hit Update to save
To duplicate an attendance record, click Actions next to it, select Add another attendance, update the date in the pop-up, and click Save..
Delete Attendance Records
If you need to delete a check-in or out record, Admins and Managers can quickly do this through the Check-in Report on the web.
Log in on the web
Click on the Reporting page and select Reports
Click the Attendance tab and click the Check-in report
Filter the report for the room, date, and/or student to locate the records that need edits and hit Apply
Click Get Started in the blue banner that appears at the top of the report
💡 If you have attendance errors, you will see a red banner at the top of the report and you can select Review to open the attendance editing page
To delete, hit Actions next to the applicable record and select Delete
Click Yes, delete in the popup window
Correct Attendance Records that need a Signature
If you need a parent's signature for a missing check-in or out record, you will need to work with one of the guardians to record multiple check-ins/outs with signatures and then you can adjust the date/time of those records to match the missing days.
💡We recommend running a Check-in Report for that child if you are unsure how many check-in or out signatures are missing from the child’s attendance records.
Have the parent or guardian repeatedly check the child in and out the number of times you found a missing signature on the report via Kiosk Mode or by scanning the QR Code
Navigate to the Check-in Report within your admin account on the web
Filter the report for the room, date, and/or student to locate the records that were just logged and hit Apply
Click Get Started on the blue banner that appears at the top of the report
💡 If you have attendance errors in the given date range, you will see a red banner at the top of the report and you can hit Review to open the attendance editing page
Adjust the time and date to match the historical dates
Hit Update to save
Optionally, delete any duplicate attendance records that do not contain a signature.
Once this is complete, the student's check-in records for that day will show as the updated times that you've recorded, as will your check-in report, attendance report, and ratio report.
Audit Attendance Logs
Admins have the option to export a list of changes made to historical attendance logs. This is great for licensing needs and allows admins to email the report directly to state licensing agents. View our Export the Check-In Report help center resource for steps on how to export these attendance audit logs.
This report will include who edited the record, what date/time was changed, and the date the record was edited.
