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[For Admins + Billing Only Role] Learn how to charge late payment fees, waive fees and send reminders to families.

Resolve late payments

[For Admins] Learn how to handle failed payments and why they happen

Learn how to resolve late, failed, or disputed payments 

[For Admins] Learn why payment disagreements happen and the general process for bank and credit card disputes.

[For Admins] Learn how to challenge and submit evidence against a dispute

[For Admins] Learn how to view disputed charges and the status of a dispute

[For Admins] Tips for providers to avoid disputed payments and how to remedy them

Find answers and get help from Intercom Support and Community Experts

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