After a deposit account has been successful connected, providers can easily update or remove the deposit account where family payments are delivered!
Update the deposit account
Login to brightwheel on the web
Click Billing from the purple sidebar
Go to the Settings tab
Click Sign in to see details at the bottom of the page
In the pop-up window, click Send code and enter the 6-digit verification code
Click Edit next to the ‘Payout details’ box
Input the updated deposit account information
Click Save to finalize the update
Remove the deposit account
Removing a deposit account on an Administrator's account will mean that parents will no longer be able to make payments through the brightwheel platform. To remove a deposit account on an Admin account for any reason, please complete this form. Our support team will be able to assist in removing this account and will follow up once complete.