Program Setup | Brightwheel Help Center

Getting Started

Get to Know brightwheel

Fast, Secure, and Reliable

Written by Heather Anthone
Updated over a week ago

brightwheel Account Setup

Steps for administrators to set up their program’s brightwheel account.

Written by Hadleigh
Updated over a week ago

Introduce Parents to brightwheel

Email Templates

Written by Vee Avenir
Updated over a week ago

Compatible and Recommended Devices

Minimal hardware required! Use brightwheel with iOS and Android devices, and desktop or laptop computers. See our recommended devices.

Written by Hadleigh
Updated over a week ago

Feature Availability for Web and Mobile Access

See which features are available on mobile devices and on the web.

Written by Hadleigh
Updated over a week ago

How to Contact Support

Need help? Our exceptional support staff is here to assist! Check out this article to determine the best and fastest way to find answers.

Written by Hadleigh
Updated over a week ago

Room Management

Room Management Overview

Rooms are a fundamental part of how brightwheel works! Check out this collection of articles to learn how to take full advantage.

Written by Hadleigh
Updated over a week ago

Managing Rooms

Learn how add, edit and delete rooms on the web or in the app! Keep organized by assigning students and teachers/staff to specific rooms.

Written by Hadleigh
Updated over a week ago

Room Ratios and Capacity

Set your room capacity and desired ratio for each room at your program to avoid going over and keep staffing levels where they need to be.

Written by Hadleigh
Updated over a week ago

Staff & Student Schedules

Enter schedules and absences for students & staff to determine staffing needs and ensure ratio compliance throughout the day.

Written by Sabrina
Updated over a week ago

Room Feed and Approval

Edit and delete activities that have been logged as well as approve staff only posts in bulk, all from the web through the Room Feed!

Written by Hadleigh
Updated over a week ago

Room Settings

Room Device Mode

Empower multiple staff members to use the same device to record activities & send messages while selecting the person performing the action.

Written by Vee Avenir
Updated over a week ago

Enrollment Status Filters

Filter for certain students according to status in the app

Written by Michael
Updated over a week ago

Room Settings

Use Room Settings to choose how students are shown and sorted within a particular room.

Written by Sabrina
Updated over a week ago

Student Management

Student Management Overview

Your guide to creating and managing student profiles!

Written by Sabrina
Updated over a week ago

Creating Student Profiles

Create student profiles to start logging activities, attendance, schedules, and more!

Written by Hadleigh
Updated over a week ago

Student and Staff Profile Attachments

Administrators can attach documents to specific students and staff members from within their profile and report on expiring documents.

Written by Hadleigh
Updated over a week ago

Assign Students to Rooms

Assign students to rooms created within your school to keep track of their whereabouts. Set a Homeroom to simplify the check-in process.

Written by Hadleigh
Updated over a week ago

School Details Panel

View and edit School Details in a Student's profile for internal use by the School. Set student status, schedule, and meal type for tracking

Written by Claire Lee Lyall
Updated over a week ago

Tracking Medications and Allergies

Add allergy badges and keep record of student's medications directly within the student's profile.

Written by Hadleigh
Updated over a week ago

Immunization Tracking and Reporting

Keep student's immunization records up to date and report on overdue and upcoming doses in accordance with the CDC recommendations.

Written by Hadleigh
Updated over a week ago

Managing Profile Pictures

Manage the profile picture for any student as a parent, staff, or administrator or for your personal account

Written by Sabrina
Updated over a week ago

Manage Students via Enrollment Status

Use student enrollment statuses to filter out archived students while retaining access to data.

Written by Hadleigh
Updated over a week ago

Student Contact Management

Contact Types: Parents, Family, Approved Pickups, and Emergency Contacts

The differences and privileges for contacts listed for students. Learn how to best set up contact lists for your students.

Written by Vee Avenir
Updated over a week ago

Add Student Contacts

Administrators can add Parents, Family, Approved Pickups, and Emergency Contacts to student profiles from the web or mobile app.

Written by Hadleigh
Updated over a week ago

Invite Student Contacts to brightwheel

Learn how to invite Parents, Family, and Approved Pickups to create their own brightwheel account via email, SMS, or 10-digit code handout.

Written by Hadleigh
Updated over a week ago

Staff Management

Staff Management Overview

Learn about how to add, manage, and remove Staff and Teachers within brightwheel

Written by Sabrina
Updated over a week ago

Add Teacher/Staff Profiles

Manage your staff on the web or from the app anytime! Assign rooms and even grant staff members administrative access.

Written by Sabrina
Updated over a week ago

Invite Teachers and Staff to brightwheel

Invite staff to sign up for and log in to their brightwheel account

Written by Sabrina
Updated over a week ago

Assigning Staff to Rooms

Assign staff members to specific rooms to track hours, ratios, and limit visibility into other classrooms.

Written by Hadleigh
Updated over a week ago

Staff Certifications & Professional Development Hours

Keep track of your staff's certifications, continuing education, and training right from the Staff Profile.

Written by Hadleigh
Updated over a week ago

Staff or Teacher Sign-up

How to create your Staff/Teacher Account

Written by Sabrina
Updated over a week ago

Remove Staff Members

How to delete/remove staff members at your program as an Admin or Manager

Written by Sabrina
Updated over a week ago

Staff Health Checks

Administrators can monitor staff health by logging temperatures via Staff Health Checks to ensure the health and safety of their center.

Written by Hadleigh
Updated over a week ago