Parents, Family, and Approved Pick-ups | Brightwheel Help Center

Overview: Using brightwheel as a Parent, Family, or Approved Pickup

Getting started using brightwheel as any contact type.

Written by Tyson Jones
Updated over a week ago

Getting Started for Parents

Parent Sign-Up via Email Invite

Create your account as a student contact online via your email invitation from your school.

Written by Katie Talwar
Updated over a week ago

Parent Sign-up via 10-digit Code

Parents can sign up for an account and add their students with a unique 10-digit code.

Written by Katie Talwar
Updated over a week ago

Parent Sign-up via SMS Message

Sign up for your brightwheel account with your mobile number via SMS invite.

Written by Katie Talwar
Updated over a week ago

Daily Reports and Activities for Parents

The Daily Report Feed

How to view daily activities, notes and updates as a parent. Learn to schedule daily feed reports directly from your mobile app.

Written by Tyson Jones
Updated over a week ago

Download Photos & Videos

Brightwheel allows users to save photos and videos posted on a student's feed.

Written by Jen Raskin
Updated over a week ago

Photo Sharing

Share photos in brightwheel to social media platforms such as Facebook and more! (Apple Devices only)

Written by Michael Klinsky
Updated over a week ago

Photo and Video Likes

Parents and Family can like photos

Written by Michael Klinsky
Updated over a week ago

Messages and Notifications

Parents to Teacher Messaging

As a parent, you can send messages directly to the teachers of your child's classroom. Communicate easily with your school anytime!

Written by Tyson Jones
Updated this week

Push Notifications

Receive notifications whenever a new activity is logged on your child's feed. These alerts can be customized to limit your notifications.

Written by Tyson Jones
Updated over a week ago

Brightwheel Billing

Who should parents contact with billing questions?

This guide will help parents determine which questions brightwheel can help with and which should be directed to your program.

Written by Tyson Jones
Updated over a week ago

Parent Billing Overview

Brightwheel’s simple billing platform empowers parents to stay in control with the at-a-glance balance view and transparent account history.

Written by Tyson Jones
Updated over a week ago

Payment Methods and Settings

Add payment method(s) and decide how you would like to pay your student’s balance in accordance with your program’s policies.

Written by Tyson Jones
Updated over a week ago

Understanding Your Statement

Your statement is snapshot of all billing related activities for your student in the school-specified billing period.

Written by Tyson Jones
Updated over a week ago

Make a Payment

Brightwheel has created the easiest parent payment platform in early childhood education. Make a payment at anytime for any amount.

Written by Tyson Jones
Updated yesterday

Manage Account and Child Profile

Using brightwheel as both a Parent and Teacher

Parents and Teachers have different types of accounts in brightwheel. Learn how to setup each one here.

Written by Katie Talwar
Updated over a week ago

Add Family, Approved Pickups and Emergency Contacts

As a Parent, you are able to add and edit Family Members, Approved Pickups, and Emergency Contacts on your child's profile.

Written by Katie Talwar
Updated over a week ago

Remove a Child's Profile

Here's how a parent can remove a child's old or duplicate profile from their account.

Written by Tyson Jones
Updated over a week ago

Update Your Authenticated Mobile Phone Number

Edit your mobile phone number from the brightwheel app at any time. To change your number, simply access you profile and follow the prompts!

Written by Tyson Jones
Updated over a week ago