Parents, Family, and Approved Pick-ups | Brightwheel Help Center

Overview: Using brightwheel as a Parent, Family, or Approved Pickup

Getting started using brightwheel as any contact type.

Written by Tyson Jones
Updated over a week ago

Getting Started for Parents

Sign-Up for brightwheel as a Student Contact

Create a brightwheel account when invited by a student’s daycare provider to view the student’s profile.

Written by Tyson Jones
Updated over a week ago

Activities Feed for Parents

Student Activity Feed

View daily activities, notes, and updates as a student contact and schedule daily feed reports directly from the app.

Written by Tyson Jones
Updated over a week ago

Download Photos & Videos

Brightwheel allows users to save photos and videos posted on a student's feed and shore directly to social media.

Written by Tyson Jones
Updated over a week ago

Parent Photo Uploads

Upload photos to the student’s feed to share pictures with other student contacts as staff

Written by Tyson Jones
Updated over a week ago

Messages and Notifications

Messaging the Childcare Provider

Parent level Contacts can send messages directly to the teachers of the student’s classroom. Communicate easily with the center anytime!

Written by Tyson Jones
Updated over a week ago

Push Notifications

Receive notifications whenever a new action or activity is logged on a student’s feed. Notifications can be configured as desired.

Written by Tyson Jones
Updated over a week ago

Brightwheel Billing

Student Transaction Summary for Parents - For Tax Season

Parents can export a summary of all transactions by date range that includes charges, payments, dates, and School EIN & address.

Written by Hadleigh
Updated over a week ago

Who should parents contact with billing questions?

This guide will help parents determine which questions brightwheel can help with and which should be directed to your program.

Written by Tyson Jones
Updated over a week ago

Parent Billing Overview

Brightwheel’s simple billing platform empowers parents to stay in control with the at-a-glance balance view and transparent account history.

Written by Tyson Jones
Updated over a week ago

Payment Methods and Settings

Add payment method(s) and decide how you would like to pay your student’s balance in accordance with your program’s policies.

Written by Tyson Jones
Updated over a week ago

Understanding Your Statement

Your statement is snapshot of all billing related activities for your student in the school-specified billing period.

Written by Tyson Jones
Updated over a week ago

Make a Payment

Brightwheel has created the easiest parent payment platform in early childhood education. Make a payment at anytime for any amount.

Written by Tyson Jones
Updated over a week ago

Manage Account and Child Profile

Add Additional Student Contacts

Contacts with Parent permissions are able to add and edit Parent, Family, Approved Pickups, and Emergency Contacts on a student’s profile.

Written by Tyson Jones
Updated over a week ago

Remove a Student’s Profile

Student contacts with Parent permissions can remove an unneeded student profile from their account without contacting the provider.

Written by Tyson Jones
Updated over a week ago

Student Contacts Update Login Credentials

The credentials used to log into brightwheel are completely controlled by each user and can be modified at any time as needed.

Written by Tyson Jones
Updated this week

Using brightwheel as both a Parent and Teacher

Parent/Guardians and Teachers have different types of accounts in brightwheel. Learn how to setup each one here.

Written by Katie Talwar
Updated over a week ago