Brightwheel Help Center

For Guardians

Get set up and use brightwheel as a parent, family member, or approved pickup

Sign up for brightwheel as a student contact

Overview of how to use brightwheel as a Parent, Family, or Approved Pickup

View your child's brightwheel profile

How to set up an employee account if you are a guardian

Manage your child's profile

Manage your child's profile photo

Update your child's profile information

Manage your child's contacts and approved pickup list

How to move your child to a new program

Remove providers and schools from your account

Access your program Parent Directory

Pay tuition & fees

Get started paying in brightwheel (for payers)

Add a payment method

View billing statements as a payer

Billing FAQs for payers

Who should families contact with billing questions?

Avoiding & resolving payment disagreements as a payer

Manage payment methods_{3 articles}

View student activities

View your child's activity feed

Subscribe for daily updates on your child's activities

View the program calendar as a guardian

View lesson plans as a guardian

View your child's portfolios

View, download and share your child's photos/videos

Upload photos for your provider to see

Messages & notifications

Manage notifications as a student contact

Message your childcare provider

Student check-in

Check in your child

Complete Health Screens for your child

Complete provider requests

Complete enrollment forms & contracts

Sign up for program events & activities

Submit your signature to approve weekly attendance at provider request