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For Guardians
Get set up and use brightwheel as a parent, family member, or approved pickup
Overview: Using brightwheel as a Parent, Family, or Approved PickupGet started using brightwheel as a student contact!
Log Health Screens at HomeLearn how student contacts can complete the Health Screen questionnaire outside of the standard Check-in process.
Subscribe to Daily ReportsReceive a summary of logged activities for connected students via email each day.
Student Activity FeedView daily activities, notes, and updates as a student contact and schedule daily feed reports directly from the app.
Download Photos & VideosLearn how to download and share photos and videos logged for your child as a student contact.
Uploading Photos as a ParentParent contacts can upload photos of activities, milestones, and more!
View Calendar as a GuardianUse brightwheel's built-in Calendar functionality to view events for the room(s) your student is assigned to!
View Student Portfolios[For Guardians] Learn how to view your student's portfolios shared by teachers right from you brightwheel account!
Manage Push Notifications for Student ContactsLearn how to receive and manage push notifications as a student contact when activities and actions are logged on a student's feed.
Messaging the Childcare Provider[For Guardians] Learn how to view and send messages to your child's program to stay connected.
Complete Forms with brightwheelLearn how Parent contacts can complete and submit paperwork for their provider with brightwheel Forms.
Manage Student Profile as a ParentLearn how to manage a student's profile information as a parent contact with edit permissions.
Manage Student Contacts as a Parent[For Guardians] Learn how a parent with edit permissions can add, manage, and remove additional student contacts on a child's profile.
Remove a Student’s ProfileHow a parent contact can remove a student's profile from their account without contacting the program
Update Student Contact Login CredentialsLearn how to update the email address and/or phone number associated with a student contacts account.
Using brightwheel as a Student Contact and Staff MemberLearn how to set up accounts so that users who are student contacts and staff members can operate in the two different accounts and roles.
Switching to a New ProgramLearn how student contacts can access a child's profile at a new program & maintain access to historical profiles at another program.
Using the Parent Directory[For Guardians] Learn how to use the Parent Directory on the mobile app and web.
Billing Overview for Payers[For Guardians] Learn how to get setup in brightwheel Billing to pay your child's program, gather info for tax reporting, and more!
Payment Methods and Settings[For Guardians] Learn about adding payment methods, managing autopay, and more.
Make a Payment[For Guardians] Learn how to make a payment to your program using brightwheel.
FSA/HSA/Dependent Care Accounts[For Admins] Learn how to add FSA/HSA/Dependent Care Accounts as parent payment methods and how to overcome issues you may encounter
Understanding StatementsStatements operate as a snapshot of all billing-related activities that occurred on a student’s account in the specified billing period
Payer Billing FAQs[For Guardians] Review commonly asked Q&As about brightwheel billing
Who should parents contact with billing questions?This guide will help parent contacts determine which questions brightwheel can help with and which should be directed to the provider