Brightwheel Help Center

For Guardians

Get set up and use brightwheel as a parent, family member, or approved pickup

By Audrey1 author39 articles

Get started

Sign up for brightwheel as a student contact

Overview of how to use brightwheel as a Parent, Family, or Approved Pickup

Get connected to my child's profile

View your child's brightwheel profile

Using brightwheel as both a teacher and student contact

Transfer my account to a different provider

Manage your child's profile

Manage your child's profile photo

Update your child's profile information

Manage your child's contacts and approved pickup list

View your program Parent Directory

Remove schools and student profiles

Why can't I see all my children in brightwheel?

Pay tuition & fees

Get started paying in brightwheel (for payers)

Add a payment method

View billing history & statements (for payers)

Billing FAQs for payers

Who should families contact with billing questions?

Avoiding & resolving payment disagreements as a payer

Request a payment refund

Manage payment methods_{3 articles}

View student activities

View your child's activity feed

Subscribe for daily updates on your child's activities

View your program's calendar as a guardian

View lesson plans as a guardian

View your child's portfolios

View, download and share your child's photos/videos

Upload photos for your provider to see

View my provider's menus and meals served

Messages & notifications

Manage notifications as a student contact

Message your childcare provider

Student check-in

Check in your child

Complete Health Screens for your child

Where did my check-in code go?

Complete provider requests

Complete enrollment forms & contracts

Sign up for program events & activities

Submit your signature to approve weekly attendance at provider request