Administrators use waitlists to manage and prioritize who to admit to their programs when an opening arises. Often, the primary criteria for who to admit next will be based on a combination of characteristics such as the age range of a program with openings, and the date a student application was submitted. In addition, administrators often consider other criteria like whether a sibling currently attends the center. 

Brightwheel's Waitlist Dashboard provides administrators with easily accessible waitlists for programs and the ability to quickly organize the students in their waitlist according to priority so that they can easily tell who is next on their waitlist and contact the family about an open spot. 

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Programs & Waitlists

The waitlist feature is directly tied to the information in the  Student Profile, particularly the Enrollment Details panel. These details will be vital when prioritizing a particular program's waitlist. In order for a student to appear on the waitlist, they must be assigned a waitlist Status and to a Program

To access your waitlists, navigate to the Enrollment section online and choose the Waitlists tab. From here click on the desired program.

Filtering & Prioritization

The waitlist’s order can be changed at any time, simply click on the Position drop-down and pick a different number. This will move the student currently at that number, and all subsequent students, down one position. Use the Room and Age filters to help choose the best position based on each program's enrollment criteria. By default,  the most recent submission will be at the bottom of the list.

Enroll or Remove

From the waitlist dashboard, a student can be Enrolled or Removed using the Options dropdown. 

Enroll

To enroll a student from a program's waitlist:

  1. Click Options
  2. Choose Enroll
  3. Verify or modify the fields provided on the pop up and click Save

This will immediately remove the student from the waitlist and update their status to Enrolled.

Remove
To remove a student from a program's waitlist:

  1. Click Options
  2. Choose Remove
  3. Confirm your choice by clicking Remove on the pop-up

This will immediately remove the student from the waitlist and update their status to Inactive.

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