All brightwheel users (admins, student contacts & staff) will have their own brightwheel account and profile where they can update their information and preferences.
This resource provides an overview of this profile and where to access this information in the app and on the web.
Access your Profile
On the Web
Click the profile icon in the lower left corner of brightwheel on a web browser (or the upper right corner if you are viewing a small browser window)
Select Profile from the pop-up menu
On the App
Tap the ≡ icon in the upper left corner of the brightwheel app
Hit Edit Profile
Add Profile Photo
All admins, staff members, and student contacts can add a personal profile picture if they prefer. This is particularly helpful when communicating back and forth with parents and staff members depending on the user type.
Please note, profile photos can only be added from within the brightwheel app on a mobile device. This option is not available on the web currently.
To find out more about adding profile pictures, check out our Managing Profile Pictures Help Center resource.
Update Contact Information
Account holders can update their personal and contact information from their profile on the brightwheel app or on the web. Users will have the ability to change the following information:
Mobile Phone Number
Phone 1 (extra number on your account)
Phone 2 (extra number on your account)
Please note: For student contacts, the email address or mobile number listed in your account is your username to log into brightwheel. Only account holders will have access to update that information for account security reasons.
To update this information, please review our Help Center resources below:
You can now select between English and Spanish for your brightwheel experience as a guardian or staff member. Guardians can choose their language on both the web and mobile, while staff can do so on the mobile app. Simply update your language preference in your Profile.
Edit Check-in Code
Every user with a brightwheel account has a check-in code assigned to them upon the account's creation. You will use this code to check in yourself if you are an administrator or staff member, or your child if you are approved to pickup as a student contact.
All users can view and edit their 4-digit check-in code from within the brightwheel app! To find out more on how to do this, you can view our Edit Your Check-In Code resource.
Send Daily Report Email
Student contacts will see the option to subscribe to Daily Report Emails from their profile. Setting this option to "Yes" on the web or toggling ON in the mobile app will auto-send a record of a student's logged activities that day. Learn more about Subscribing to Daily Reports.
Brightwheel account holders can reset or update passwords at any time. Keep in mind that only the account holder will have access to change their password - administrators aren’t able to view or change passwords for staff or student contact accounts.
View our Manage brightwheel Account Password resource for applicable steps and information regarding password security.
Manage 2FA Preferences
Two-factor authentication (2FA) at sign-in is active for all brightwheel accounts! In brightwheel's 2FA sign-in process, you will be required to verify your identity using your login credentials and by providing a unique 6-digit code that is sent to your email address or phone anytime you need to log in.
Users have the option to manage these 2FA settings from their profile on the web. To learn about your 2FA options, we recommend viewing our Opt-out of 2FA at Sign-in resource.
Parent Directory Contact Sharing
If a parent contact's program has enabled the Parent Directory feature, the option to opt out of sharing information is available from the profile page.
Learn more about the Parent Directory and how to opt-out.
Customize Notification Preferences
All users have the option to customize the notifications they receive from brightwheel. These notifications can be toggled on and off in the brightwheel app.
For more information on what notifications are available and how to enable them, check our Push Notifications Help Center resources.