All Collections
Account Management
Account Management Basics
Edit Your Check-in Code
Edit Your Check-in Code

How to view and update your 4 digit code in order check children and staff in & out of your school.

Sabrina avatar
Written by Sabrina
Updated this week

Some states require parent signatures as part of their licensing standards, a Check-In code is a digital equivalent. Check with your local licensing authority on this subject. If you need digital signatures, check out this article.

Find Your Check-in Code

Every user with a brightwheel account has a check-in code assigned to them upon the account's creation. You will use this code to check-in your child if you are a parent, or yourself if you are a teacher or staff member. Here is where you find that code:

  1. Log into the brightwheel mobile app

  2. Choose the three horizontal lines in the top-left hand corner

  3. Choose Edit Profile under your profile picture

  4. Then scroll to the bottom to see your Check-in Code

Customize Your Check-in Code

It is vital that you use your own check-in code to ensure proper record keeping! In the attempt to make this easier, brightwheel allows you to customize your check-in code at any time.  Here's how to do this from your profile in the app:

  1. Tap the Edit icon next your check-in code 

  2. You will see a red-orange screen with your current code displayed

  3. Enter a new 4-digit code

  4. If your code matches that of another staff or parent, a warning message will be shown, you can still save and use that code but it is not recommended
    💡If your check-in code is not unique, you'll be asked to enter the last four digits of your phone number to complete the check-in

  5. Once you enter a unique code, tap the Save button

Please Note: If your check-in code is not unique, you will be required to enter the last four digits of your phone number to verify your account before completing a check-in.

FAQs

Why am I being asked for the last four digits of my phone number when I try to use my check-in code?

Check-in codes are used to distinguish which account-holder is using the kiosk. If multiple people at the same program have the same check-in code, they will be asked to enter in the last four digits of their phone number to distinguish which account-holder is checking in.
If this is troublesome, try editing your check-in code to a unique code.

Can a parent use their check-in code if they have not activated their brightwheel account?
Yes!  If a parent has not activated their account, a staff member can look up their check-in code online and it will work the same. You can find this code from the Parents tab in the brightwheel web app and clicking Reveal next to the parent's name.

Did this answer your question?