Edit Your Check-in Code

How to view and update your 4 digit code in order check children and staff in & out of your school.

Sabrina avatar
Written by Sabrina
Updated this week

Some states require parent signatures as part of their licensing standards, a Check-In code is a digital equivalent. Check with your local licensing authority on this subject. If you need digital signatures, check out this article.

Find Your Check-in Code

Every user with a brightwheel account has a check-in code assigned to them upon the account's creation. You will use this code to check-in your child if you are a parent, or yourself if you are a teacher or staff member. Here is where you find that code:

  1. Log into the brightwheel mobile app

  2. Choose the three horizontal lines in the top-left hand corner

  3. Choose Edit Profile under your profile picture

  4. Then scroll to the bottom to see your Check-in Code

Customize Your Check-in Code

It is vital that you use your own check-in code to ensure proper record keeping! In the attempt to make this easier, brightwheel allows you to customize your check-in code at any time.  Here's how to do this from your profile in the app:

  1. Tap the Edit icon next your check-in code 

  2. You will see a red-orange screen with your current code displayed

  3. Enter a new 4-digit code

  4. If your code matches that of another staff or parent, a warning message will be shown, you can still save and use that code but it is not recommended
    💡If your check-in code is not unique, you'll be asked to enter the last four digits of your phone number to complete the check-in

  5. Once you enter a unique code, tap the Save button

Please Note: If your check-in code is not unique, you will be required to enter the last four digits of your phone number to verify your account before completing a check-in.


Why am I being asked for the last four digits of my phone number when I try to use my check-in code?

Check-in codes are used to distinguish which account-holder is using the kiosk. If multiple people at the same program have the same check-in code, they will be asked to enter in the last four digits of their phone number to distinguish which account-holder is checking in.
If this is troublesome, try editing your check-in code to a unique code.

Can a parent use their check-in code if they have not activated their brightwheel account?
Yes!  If a parent has not activated their account, a staff member can look up their check-in code online and it will work the same. You can find this code from the Parents tab in the brightwheel web app and clicking Reveal next to the parent's name.

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