Parent-level contacts can opt to subscribe to Daily Reports for each connected student. Daily Reports are sent via email to the email address associated with a parent’s account, and will include all logged activities that are viewable for parents.

Table of Contents

Enable Daily Reports on the Web

Contacts with parent-level permissions can log into their account on the web and subscribe to Daily Reports emails to receive an automated summary of their student's activities each day. Parents can edit Daily Report settings at any time.

  1. Log in to brightwheel on the web

  2. Click on My Profile

  3. Scroll down to the Send Daily Report Email section

  4. Click the purple Edit button, and opt in to daily reports for individual students as needed

  5. Click Save

Enable Daily Reports on the App

Through the app, parent-level contacts are able to manage their Daily Report settings for each student. Parents can confirm their Daily Report settings or enable/disable Daily Reports for students at any time.

  1. Log into the app

  2. Tap on the three horizontal lines in the top left corner to open the menu

  3. Tap Edit Profile

  4. Scroll down to the Send Daily Report Email section

  5. Toggle the Daily Report on and off for individual students as needed

  6. Tap Save in the top right corner

Troubleshooting Daily Reports

Having trouble receiving Daily Report emails? There may be a few reasons parents may not receive a Daily Report email:

  • The parent’s account may not be connected to the student’s profile. Parents may need to confirm that they have access to their student’s profile, and that an email address has been added to their account.

  • The provider may be logging activities as Staff-Only. If no activities are visible for the day, we recommend that parents reach out to an administrator to see whether activities may have been logged as Staff-Only.

  • The student may not have been checked out. Daily Reports will be sent when a student is checked out for the day, so if a check-out was not recorded, no Daily Report will be sent.

Did this answer your question?