By Sabrina and 2 others3 authors8 articles
Log in to brightwheel[For all users] Learn how to access brightwheel on the web or in the app
Troubleshooting Login IssuesLearn about common troubleshooting paths you can take if you are having trouble accessing your account on the web or in the app
Update Staff Login CredentialsHow to update any staff member's (Staff, Lead Staff, Manager, or Admin) email address and password
Manage brightwheel Account Password[For all users] Learn how to change an existing password, or reset a forgotten password
Troubleshoot Password Reset[For all users] Learn how to perform various troubleshooting actions if you are experiencing issues while resetting your account password
2FA at Sign-in Overview[For all users] Learn about Two-factor Authentication (2FA) - an additional layer of security on brightwheel administrator accounts
2FA at Sign-in FAQsFrequently Asked Questions related to 2FA at Sign-in
Opt-out of 2FA at Sign-inLearn how to opt out of 2FA at Sign-in from your account on the web temporarily, indefinitely, and how to enable again