brightwheel

Learn how to access brightwheel on the web or in the app

Logging in to brightwheel

Learn about common troubleshooting paths you can take if you are having trouble accessing your account on the web or in the app

How to update any staff member's (Staff, Lead Staff, Manager, or Admin) email address and password

Change an existing password, or reset a forgotten password

Learn how to perform various troubleshooting actions if you are experiencing issues while resetting your account password

Learn about Two-factor Authentication (2FA) - an additional layer of security on brightwheel administrator accounts

Frequently Asked Questions related to 2FA at Sign-in

Learn how to opt out of 2FA at Sign-in from your account on the web temporarily, indefinitely, and how to enable again

Find answers and get help from Intercom Support and Community Experts

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