


Logging in to brightwheelLearn how to access brightwheel on the web or in the app
Troubleshooting Login IssuesLearn about common troubleshooting paths you can take if you are having trouble accessing your account on the web or in the app
Update Staff Login CredentialsHow to update any staff member's (Staff, Lead Staff, Manager, or Admin) email address and password
Manage brightwheel Account PasswordChange an existing password, or reset a forgotten password
Troubleshoot Password ResetLearn how to perform various troubleshooting actions if you are experiencing issues while resetting your account password
2FA at Sign-in OverviewLearn about Two-factor Authentication (2FA) - an additional layer of security on brightwheel administrator accounts
2FA at Sign-in FAQsFrequently Asked Questions related to 2FA at Sign-in
Opt-out of 2FA at Sign-inLearn how to opt out of 2FA at Sign-in from your account on the web temporarily, indefinitely, and how to enable again