Two-factor authentication (2FA) at sign-in is a recognized best practice for security. We are excited to be the first in the early education industry to add this extra layer of security to protect your information!

When you login to your admin, staff, or guardian brightwheel account, you will be required to verify your identity using your login credentials and also by providing a unique 6-digit 2FA code that is sent to your email address or phone.

2Fa is designed to make sure that you’re the only person who can access your account by requiring two different forms of verification, instead of just a single password. This adds an extra layer of protection to your account and your information in brightwheel.

Opting out of 2FA is an option, however, we are strongly encouraging everyone to use 2FA as an industry-accepted best practice security measure. To learn more about opting out, please see our Opt-out of 2FA at Sign-in resource.

For account security purposes, we do not recommend this approach. If you are an Admin and staff have access to your login information, Staff members will not be able to get into the account unless they have access to the email being used to sign in or you share the code with them.

As an alternative, please see our Shared Devices resource to learn more about options available to set up staff accounts and avoiding the risks associated with shared logins. Additionally, if these staff need administrator access, you can follow our Add Staff Profiles steps to create staff accounts with admin permissions.