brightwheel

[For all users] Learn how to sign in to brightwheel.

How to log in to your brightwheel account

[For all users] Learn troubleshooting paths if you are having trouble with password resets, or signing into your account

Troubleshoot login issues

[For All Staff] Learn how to update a staff email address username and password!

Update your username as admin & staff

Audrey

Sabrina

Nicole

Learn how to manage your username/password and security best practices.

Login & Security

[For Guardians] Learn how to update the username (email address and/or phone number) associated with your brightwheel account.

Update your username as a guardian or student contact

[For all users] Learn how to change an existing password or reset a forgotten password

Reset account password

Manage your username and password in brightwheel

Username & passwords 

Learn more about brightwheel's commitment and approach to security.

brightwheel security FAQs

[For All Staff] Security is brightwheel's top priority! Check out these best practices to ensure your devices will protect your data.

Best practices for device security

[For all users] Learn about Two-factor Authentication (2FA) - an additional layer of security on brightwheel accounts!

Understanding 2FA at login for account security

[For All Users] Learn about troubleshooting two-factor authorization (2FA) issues when adding a payment method or logging into brightwheel

Troubleshoot Two-Factor Authentication (2FA)

[For All Users] Learn how to opt out of 2FA at Sign-in from your account on the web temporarily, indefinitely, and how to enable again

Opt-out of 2FA at login

Learn about security best practices and keeping your account secure 

Security 

Create a custom design with text, images, and links

Brightwheel Website

Early Education Resources

Blog

Purchase Experience Curriculum

Additional Resources

Go to your brightwheel account 👤

Learn about Experience Curriculum 📚

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

Français

Español

url(https://downloads.intercomcdn.com/i/o/mbdwkcq4/818794/9973a9ec6c0c23f4882ba01ac9eb/14192a6ffd22cf487a95f24113219630.png)