Account Management | Brightwheel Help Center

Brightwheel Help Center

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Account Management

Account Management

Manage your brightwheel account as an Admin/Owner, staff member, or guardian.

Account Management Overview

Account Management Basics

Refresh/Hard Refresh Web Browser

Manage your Profile

Locate and Edit Check-in Code

brightwheel Security FAQs

App or Website Won't Load

Manage Push Notifications for Staff

Deactivate brightwheel Account

Transfer brightwheel Account Ownership

Two-Factor Authorization (2FA) Troubleshooting

Premium Accounts

Update Premium Subscription Payment Method

Upgrade to Premium

brightwheel Premium

Manage Multi-Sites

Multi-Location Manager on Mobile

Change your Premium Subscription

Administrator Tools

Administrator Home Overview (App)

Manage School Profile

Administrator Home Overview (Web)

Manage School Settings

User Permissions

Staff Permissions Overview

Manage "Parent Can Edit Student Info" Setting

Bulk Management

Student Upload Tool Overview

Export Student Rosters from Other Systems

Bulk Add Students

Bulk Update Student Information

Bulk Update Student Room Assignments

Export Staff Rosters from Other Systems

Prepare for a New School or Calendar Year

Device Security

Shared School Devices

Seasonal Programs & Camps Setup

Brightwheel for Nannies

Communicate with Families in an Emergency Situation

Using brightwheel's Demo Students

Update the brightwheel Mobile App