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Account Management
Account Management
Manage your brightwheel account as an Admin/Owner, staff member, or guardian.
Account Management Overview
Manage Your brightwheel Account
Edit Your Check-in Code
App or Website Won't Load
Delete or Deactivate an Account
brightwheel Security FAQs
Login and Passwords
Logging in to brightwheel
Troubleshooting Login Issues
Update Staff Login Credentials
Manage brightwheel Account Password
Troubleshoot Password Reset
2FA at Sign-in Overview
2FA at Sign-in FAQs
Opt-out of 2FA at Sign-in
Premium Accounts
Update Premium Subscription Payment Method
Upgrade to Premium
brightwheel Premium
Manage Multi-Sites
Multi-Location Manager on Mobile
Changing your Premium Subscription
Administrator Tools
Administrator Home Overview (App)
Administrator Home Overview (Web)
School Settings
User Permissions
Teacher/Staff Permissions
Parent Permissions to Edit Student Profiles
Bulk Management
Roster Upload Tool Overview
Roster Exports from Other Systems
Roster Upload Tool via the Web
Bulk Update via Roster Upload Tool
Bulk Update Student Status and Homeroom Assignment
Best Practices
Preparing for a New School or Calendar Year
Device Security
Shared School Devices
Seasonal Programs & Camps Setup
Brightwheel for Nannies
Communicate with Families in an Emergency Situation
Using brightwheel's Demo Students
Update the brightwheel App