All admins, staff members, and student contacts can add a personal profile picture if they prefer. This is particularly helpful when communicating with programs.

Student contacts can update their personal and contact information. This contact information is also your username.

Staff can update their first name, last name, and email address from their staff profile. However, other fields listed on the staff profile, such as phone numbers, are only visible to and editable by program administrators.

Every user with a brightwheel account has a check-in code assigned to them upon the account's creation. You will use this code to check in yourself if you are staff or your child. All users can view and edit their 4-digit check-in code.

Student contacts will see the option to subscribe to Daily Report Emails from their profile. This will auto-send a record of their child's activities for that day.

If a parent contact's program has enabled the Parent Directory feature, the option to opt out of sharing information is available from the profile page.

Brightwheel account holders can reset or update passwords at any time. Keep in mind that only the account holder will have access to change their password - administrators aren’t able to view or change passwords for staff or student contact accounts.

In brightwheel's 2FA sign-in process, you will be required to verify your identity using your login credentials and by providing a unique 6-digit code that is sent to your email address or phone anytime you need to log in.

Users have the option to manage these 2FA settings from their profile on the web.

All users have the option to customize the notifications they receive from brightwheel. These notifications can be toggled on and off in the brightwheel app.

You can select between English and Spanish for your brightwheel experience as a Staff role or student contact.