brightwheel

[For Guardians] Learn the basics of brightwheel Billing and how to get set up to pay your child's tuition

Get started paying in brightwheel (for payers)

[For Guardians] Learn how to add a payment method and sign up for automatic payments (autopay)

Add a payment method

[For Guardians] Learn how to make a payment to your program with brightwheel

Make a payment

[For Guardians] Learn how to view, print, and download current or historical billing statements.

View billing history & statements (for payers)

[For Guardians] Guide on when to contact your provider or brightwheel for billing-related questions

Who should families contact with billing questions?

[For Guardians] Review commonly asked Q&As about brightwheel billing

Billing FAQs for payers

Audrey

Pay tuition & fees

[For Guardians] Learn how refunds work in brightwheel.

Request a payment refund

Review best practices for families to prevent and resolve payment disputes or disagreements

Avoiding & resolving payment disagreements as a payer

[For Guardians] Learn why you might still see invoices after leaving a program.

Why am I being charged after unenrolling my child?

Resolve charges 

[For Guardians] Learn how to delete a payment method

Remove payment methods

[For Guardians] Learn about automatic payments and how to disable or enable autopay.

Manage your autopay settings (for payers)

[For Guardians] Learn how to add a FSA/HSA/Dependent Care Account as a method to pay your provider

Add a FSA, HSA, or Dependent Care Account as a payment method

Manage payment methods

Create a custom design with text, images, and links

Brightwheel Website

Early Education Resources

Blog

Purchase Experience Curriculum

Additional Resources

Log in to brightwheel 👤

3 reasons to use billing

Find answers and get help from Intercom Support and Community Experts

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