Feature Available on All Plans
Available on Mobile

Users added as a Parent, Family, or Approved Pickup can use a mobile phone number to create an account instead of an email address. All mobile numbers being used to log into an account need to be verified, here is how to update your phone number from the mobile app:

  1. Tap the three lines in upper left-hand corner and tap Edit Profile
  2. Tap on the Mobile Phone field
  3. Enter the new phone number and tap Send Code
  4. Within a few moments, you will receive an text message with a 6-digit verification code
  5. Enter that code on the Verify Phone Number screen and tap Done

Please Note: Once a phone number has been verified, it can only be changed or updated, it cannot be deleted, please contact us as [email protected] if you need to have a phone number removed. 

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