brightwheel

[For all Staff] Learn how to add Parents, Family, Approved Pickups, & Emergency Contacts to student profiles on the web/mobile app.

Add and invite student contacts

[For all Staff] Learn how to view all student contacts, update their profile, contact type, and remove a contact as needed

Manage student contacts

[For Admins, Managers, and Lead Staff] Learn how to best set up contact lists for your students based on the roles and varying permissions

Understand student contact permissions

[For Admins & Managers] Learn how to turn the ability for parent to edit student information on and off

Choose if families can edit their child's profile

[For all Staff] Access links to all applicable resources needed to manage student contacts in brightwheel

Resource directory for managing contacts

Sabrina

Audrey

Family & student contacts management 

[For Admins + Managers] Learn how to help guardians resolve sign-up issues they may encounter with brightwheel.

Help families troubleshoot account issues

[For all Staff] Review the most commonly asked questions related to adding, inviting, and manage student contacts

Student contact management FAQs

[For All Staff] Learn who can edit student contacts.

Why can't I edit a contact's email or phone number?

[For all Staff] Learn why families might be missing students.

Why can't my families see their children?

FAQs & best practices

Brightwheel Website

Early Education Resources

Blog

Go to your brightwheel account

Find answers and get help from Intercom Support and Community Experts

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