Guardians can add an FSA, HSA, or Dependent Care account in brightwheel and use this method to make tuition payments.
Please note that programs choose what type of payments they accept (ACH and credit/debit cards or ACH only), and these settings may limit how certain methods can be utilized.
Note: There may be processing fees associated with different payment methods. Please reach out to your program directly for details about any fees related to credit card or ACH payments.
Add a FSA/HSA debit or credit card
If your FSA/HSA payment method is in the form of a debit/credit card, complete the steps here to add this payment method.
If you only see the option to add a bank account, your program may not be accepting credit/debit card payments at this time.
Many programs offer flexibility around accepting payments and may choose to let parents pay in cash, check, or potentially through a 3rd party credit card processing system, these are known as offline payments. Please reach out to your program directly to identify if any of these options are available to you.
Add a FSA/HSA with a routing & account number
All programs using brightwheel billing are set up to process ACH payments. If your FSA/HSA payment method is in the form of a routing and account number, complete the steps to link your bank account or manually add your bank account to make payments to your program!
Create a report showing FSA/HSA reimbursement
The transaction summary is the best resource for payers who need detailed receipts or documentation for reimbursement purposes, such as with FSA or HSA accounts.
When exported, this report includes key information like the school's EIN, school address, and the student's name. You can easily access and download the payment summary directly from your brightwheel account on the web. Here's how:
Log in to brightwheel on the web
Select the Payments > Accounts tab
Click on a child’s name
Locate and click the Payments & Credits tab
Click the Export button
If you have multiple children, repeat these steps for each child
💡 Tip: Use the Total Payments tile at the top of the exported report to determine the payments made in the selected date range
FAQs
What should I do if I can't add my FSA, HSA, or Dependent Care Account?
What should I do if I can't add my FSA, HSA, or Dependent Care Account?
Due to the unique requirements and regulations of FSA and HSA providers, there may be additional factors affecting your ability to use these accounts as a payment method.
If you have the option to add your FSA/HSA account but are running into issues, we’re happy to partner with you and our payment processor to see if we can find a resolution. To get started, follow the steps below so our team can assist you further.
1. Copy and complete the following template:
- Provider Name:
- Classified as Checking or Savings account:
- Purchase amount limits through the provider:
- Any other limitations/requirements that may be limiting your ability to use this payment method through our platform:
2. Send the completed template to verify@mybrightwheel.com and we'll be in touch! Please not, since issues related to FSA are account-specific, it may take some time to reach a resolution.
3. In the meantime, we recommend adding a different payment method to your brightwheel account or reaching out to your program directly to discuss alternative payment options.