Statements are generated on a monthly basis and record all transaction activity (including invoices, charges, payments, credits, refunds, and adjustments) for each student within that month. Parents are able to view current and historical statements, and parents will receive emailed statements each month.
Statements vs. Invoices
Statements & Invoices are different, and serve different purposes:
Statements show the status of a student account at a point in time. Statements are generated monthly, and include all transactions (invoices/charges, payments and credits) that occurred between the first and last date of the month, as well as the start and ending account balance.
Invoices are bills that go out requesting payment from payers for specific charges/services that were provided. When a payer pays the invoice, they pay the charges within it. It then serves as a source of record that those specific charges have been paid. Invoices go out in accordance with the Bill Plan and/or any time a one-off charge is processed.
Parent Statements
Navigate to the Payments page on the web or in the mobile app
Open or ensure you are on the relevant student's profile
Scroll down and open the Statements tab (underneath the My current balance tile)
Locate the desired statement(s)
Click View to open the statement(s) in a new tab
Download or Print the statement(s)
Statement Information
Statements include the following information for a monthly period:
Student Name
School Information: Name, Address, EIN
Statement Date
Balance Summary
Beginning balance
Total Payments
Total Credits
Total Charges
New balance at end of month
Billing Activity
Date posted
Due date
Invoice #
Dates of Service (if part of recurring bill plan)
Charge description
Charge amount
