The first step to start using brightwheel is to add students and families. It is important to add students early so you can get up and running quickly.
We’ve simplified the process by enabling Premium customers to upload student and family information in any format using our Upload Tool. Our team will import the data into your account, usually within two business days or sooner!
Upload student & family information
To upload your roster to brightwheel, start by gathering your student roster.
We accept many formats and even offer a template if needed. If you're switching from another system, follow our steps to export your roster from that system. Once you have your roster or documents ready, upload them to brightwheel.
Log in on the web
Click My School in the sidebar menu > Students
Select Add Students (top right) > Bulk upload
Choose the file you wish to upload
Click Send files
ℹ️ For more details on what profile fields can be uploaded for students or the types of files we accept, visit Bulk add students.
What happens next?
Once uploaded, our team will finalize the import on your behalf within two business days, but typically within the same day.
The timeframe may vary based on file type and any work involved in converting the file into a readable format. Providers will receive an email notification once the import is complete.
While your student and family information is being processed, it's a great time to set up the rest of your account:
Create billing plans – Automate recurring charges and save time.
Add teachers and staff – Add your team now, but wait to assign rooms until after the roster is imported to avoid duplicates.
Create Lessons and Lesson Plans – Use brightwheel’s learning tools to structure days and log developmental milestone observations.