If you no longer wish to accept form submissions, you can close the form. If the form is no longer needed, it may be permanently deleted.
Additionally, providers have the option to delete individual form submissions from families, which will remove them permanently from both the provider’s and the family’s brightwheel accounts.
Close a form
When a form is no longer needed by a program, it can be closed so that student contacts can no longer access it and send in new submissions. This is a good option if you plan to reuse the form at a later date or need to reference it in the future.
Log in to brightwheel on the web
Open the Paperwork page on the purple sidebar menu
On the Forms & Requests tab, use the available filters to locate the desired form
Search the form name
Filtered by Shared, Unshared, or Closed status
Order By: Name, or Recent activity
On that form's row, click the Actions drop-down menu
Click Close form from the drop-down options
In the pop-up, hit Close form again to confirm
Reopen a closed form
Once a form is closed, it can always be reopened and shared with families again.
Log in to brightwheel on the web
Open the Paperwork page on the purple sidebar menu
On the Forms & Requests tab, use the Status box to filter for Closed forms
💡 Click the X next to other access types to only filter for Closed formsTo further narrow the results, search the form name, or Order By: Name, Recent activity
On that form's row, click the Actions drop-down menu > Send to parents
Select the student(s) you wish to share it with
Click Review Form > Send
Once shared with one student, the form will be reopened and shareable
Delete a form
We understand there are instances where you need to permanently delete a form. This could be for a form that was created by mistake or if you accidentally sent a form to the wrong student. You will have the option to delete an entire form or delete an individual form submission sent to a student.
After deleting a form - you will no longer be able to access it or any form submissions. If you have sent this form to parents, they will not retain access and may lose any work in progress. We recommend exporting or downloading any completed student submissions before deleting if you need them for your records.
💡 If a form (submission or the entire form) was deleted by mistake, our team may be able to assist. Reach out to brightwheel Support to determine what options are available.
Delete an entire form
Log in to brightwheel on the web
Open the Paperwork page on the purple sidebar menu
On the Forms & Requests tab, use the available filters to locate the desired form
Search the form name
Filtered by Shared, Unshared, or Closed status
Order By: Name, or Recent activity
On that form's row, click the Actions drop-down menu
Click Delete form from the drop-down options
In the pop-up, hit Delete form again to confirm
Delete an individual form submission
Log in to brightwheel on the web
Open the Paperwork page on the purple sidebar menu
On the Forms & Requests tab, use the available filters to locate the desired form
On that form's row, click the Actions drop-down menu
Click Delete submission from the drop-down options
In the pop-up, hit Delete again to confirm
