Use brightwheel's Attendance and Check-in features to make sure that current and historical attendance data is accurate, even if an attendance action is forgotten or missed.
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Edit Attendance Records
If an attendance error is caught quickly, staff and administrators can quickly fix the error through their brightwheel account on the app.
Please Note: If you require parent signatures during check-in for licensing purposes and need to retroactively collect these, we suggest having the parent repeatedly check the child in and out in their app or a Check-in Kiosk, and then you edit the date and time of those records to reflect what was missed.
Correcting using Attendance Mode
If a parent or other student contact has dropped a student off without checking them in or picked them up without checking them out, staff and administrators can record these actions via Attendance mode on the brightwheel app.
Log into a staff or administrator account on the brightwheel app
Select the Room where the check-in or check-out should have occurred
Tap Attendance
Tap on the student or students' profile(s), and then tap Check in or Check Out at the bottom
Keep in mind that when using Attendance mode to record check-in data, Check-in Kiosk settings like Digital Signature, Health Screen, and Drop-Off Forms won't be available for staff and administrators to complete.
Correcting on the Web
Administrators, managers, and staff can edit the date and time of Attendance actions at any time through the student's activity Feed on the web. Additionally, if a student is accidentally checked in or out, that incorrect record can be deleted
Log in to your brightwheel account on the web
Navigate to the student's activity Feed
Locate the applicable attendance record
Click Edit
If editing - update the date, time, and Staff Only option (as needed)
If deleting - click the Delete Activity option in the bottom left corner to immediately delete the record
Add any applicable notes
Click Save
Administrators can also correct errors in attendance records all in one spot by using the Daily Attendance Summary Report on the web instead!
Correcting on the App
Administrators and staff can edit the date and time of Attendance actions at any time through the drop-off form submission on the mobile app. Additionally, if a student is accidentally checked in or out, that incorrect record can be deleted on the mobile app.
Log in to brightwheel on the app
Navigate to the student's activity Feed
Tap on the Attendance record that needs to be corrected
If editing - click Edit Drop Off Form or Change Time to update accordingly
If deleting - click the red Delete option to immediately delete the record
Click Cancel to exit the popup and make no changes
Correct Check-in Records that need a Signature
You can correct check-in records for students in the event of a missed or delayed check-in needing a signature.
You will need to work with one of the parents or guardians in order to add signatures to the check-in/out record. In order to determine how many check-in or out signatures are missing from the student's attendance record, you will first run a Check-in Report.
Log into brightwheel on the web
Navigate to the Reports tab from the purple dashboard menu
Under the Room Reports section, select Check-in
Select the desired Date Range
Apply the filter for the Student's name if needed
Click Apply
You will now see the missing signatures on the report
Calculate the number of missing signatures needed under the check-in and check-out columns
Once you have run the Check-in Report and have determined the number of missing signatures, request time with the parent or guardian of the student to complete the process by following these steps:
Have the parent or guardian repeatedly check the child in and out the number of times you found on the report (with a signature each time) via Kiosk Mode or with the QR Code.
Once you have the number of signatures that were missing on the report, you will edit these new times through the Student's Feed by following these steps:
Click into the student's Feed under their Student Profile, and tap on the new Check-in/out Records that you've just recorded
Tap Edit, and select the correct date and time for the day that was missed according to the Check-in Report
Remove any duplicate attendance records of check-ins or outs recorded by a Staff Member
This will mean that the student's check-in records for that day will show the updated times that you've recorded, as will your check-in report, attendance report, and ratio report. We recommend running a new Check-in report to ensure all dates are now covered with a signature.
Add Historical Attendance Records
With busy mornings, we know that parents or staff may occasionally forget to complete check-in for students. If an entire day of check-in and check-out records are missing, staff or administrators can add the historical data using Attendance mode on the brightwheel app.
Log into a staff or administrator account on the brightwheel app
Select the Room where the check-in should have occurred
Tap Attendance
Tap on the student or students' profile(s), and then tap Check in at the bottom
Tap on the student or students' profile(s) again, and then tap Check out at the bottom
Exit Attendance mode by tapping Close
Tap on the student's profile
Scroll through the activity list to find the newly added check-in and check-out activity records
Tap on each check-in/out record, and select Change Time
Update the dates/times accordingly
Please Note: Check-in/out records cannot be logged for a future time or dateTap Update Time to save changes on each record