Mistakes happen and brightwheel makes it easy for providers to correct any historical attendance data and add any missing records. If you wish to remove records, please visit Delete attendance records instead.

Add historical attendance records

If a parent or staff member forgets to check a child in and out for a full day or forgets to log an absence for a child, an Admin or Manager can add that missing attendance entry in the Check-in Report!

Log in on the web
Click Reports on the sidebar menu > Check-in Report
Input the date range for the missing record, then click Apply to view results
In the banner at the top, click Get started or Review to begin editing
Click + Add attendance/absences

💡 Tip: To speed things up, you can also duplicate an existing record if you want to add the same record multiple times for a student. This is helpful if the child checks in/out at the same time every day. Simply click Actions > Add another attendance.

Edit attendance date & time

If you need to update the date/time of an attendance or absences record, Admins and Managers can quickly do this using the Check-in Report on the web.

Log in on the web
Click Reports in the sidebar menu > Check-in Report
Filter for the date range you wish to edit, then click Apply
In the banner at the top, click Get started or Review to begin editing
Edit the date and time, then hit Update to save

Add a missing guardian signature

If you need a a guardians signature for a missing check-in or out record, you will need to work with one of the guardians to re-record multiple check-ins/outs with signatures and then you can adjust the date/time of those records to match the missing days.

If you are an Admin, follow these steps to add a missing signature:

Have the parent or guardian repeatedly check the child in and out, on a kiosk or by scanning a QR code, the number of times you found a missing signature
Navigate to Reports > Check-in Report on the web
Filter the report for the room, date and student to locate the records that were just logged > hit Apply
Click Get Started or Review in the banner at the top of the report
Adjust the time and date of the records just logged to match the historical dates
Hit Update to save
Delete any duplicate attendance records that do not contain a signature.

Once this is complete, the student's check-in records for that day will show as the updated times that you've recorded, as will your check-in, attendance, and ratio report.

FAQs

Will Admins be notified of attendance errors automatically?

Brightwheel does not send automatic notifications so we recommend regularly reviewing the Check-in Report to locate and correct any attendance errors. This report will clearly flag the following issues for you to fix:

Missing check-in or out records
Conflicting attendance like overlapping records or students with check-in records who were also marked as absent
Records spanning more than 24 hours

Can I see who made changes to a student's attendance records?

Yes! Admins have the option to export a list of changes made to historical attendance logs from the Check-in Report.

This will include who edited the record, what date/time was changed, and the date the record was edited. This is great for licensing needs and allows admins to email the report directly to state licensing agents.

Log in on the web
Click Reports in the sidebar menu > Check-in Report
Input the date range for the records you wish to view, then click Apply
Click Export > Check the box to 'Include attendance audit logs'
Click Download or Email to Person

Can I log attendance records for a future time or date?

You cannot log check-in/out records for the future, but you can mark a student absent for a future date.

If you need to document a child’s planned schedule in advance, you may consider using the Schedule feature. However, keep in mind that this feature is for reference only and it does not generate official check-in/out records. You will still need to check the child in and out manually on the day of attendance.