Using check-in data already entered through brightwheel, the KinderConnect integration allows you to quickly and easily share attendance data with your KinderConnect account, removing the need to manually enter student attendance times and reducing the likelihood of data entry errors.
Available states
Only programs located in the following states are integrated with KinderConnect at this time:
Arizona
Louisiana
Missouri
New York
Oklahoma - coming soon
Texas
Virginia - now available
āIf your program is located in the state of Iowa, youāll utilize KinderTrack, not KinderConnect. Please visit our Integrated Integrated Attendance with KinderTrack for Iowa Programs resource to learn more.
Set up KinderConnect
Step 1: Gather required information
Obtain KinderConnect integration credentials
Obtain KinderConnect integration credentials
To begin, contact the KinderConnect support team in order to obtain your integration credentials. Youāll need to request:
Your KinderConnect Provider ID
Your brightwheel KinderConnect Integration Password (different from your brightwheel account password)
How to contact KinderConnect
Depending on your state, the KinderConnect team can be reached at the following email addresses.
Find KinderConnect student IDs
Find KinderConnect student IDs
Next, locate your KinderConnect student IDs to be used later in the setup.
Log in to your KinderConnect Account
Go to the Child tab and select āChild Searchā
On your Student Report in KinderConnect, locate the ID column as these will be entered into brightwheel
Step 2: Setup integration in brightwheel
Once youāve obtained your KinderConnect Provider ID, Integration Password and student IDs, log in to brightwheel on the web to connect the integration.
Go to My School > Settings
Under School Info, scroll to Integrations
Select your state agency, then enter your Provider ID and Integration Password
After saving, look for the green ā Saved confirmation.
Note for Texas providers: You may have multiple Provider IDs if your students live in different counties. Confirm each countyās ID. When entering your Provider ID, click Add a Provider ID to enter multiple IDs as needed.
Step 3: Enter KinderConnect IDs into your brightwheel account
Log in to brightwheel on the web
Go to My School > Students in the sidebar menu
Open each student who appears in KinderConnect, scroll to Integrations, and add their KinderConnect ID
Repeat for all applicable students
Submit attendance data to KinderConnect
After entering the school credentials and adding your student IDs, you are now ready to run the new attendance report within brightwheel. This will allow you to send your time and attendance data to your KinderConnect account.
Log in to your brightwheel account on the web
Click the Reporting option to expand the menu and select Reports
Under Attendance, select KinderConnect
Use the Start and End date fields to select the attendance range that needs to be submitted(date ranges cannot be set for the current day or the future)
š”If you are a provider in Texas and have multiple Provider IDs, select the drop-down menu under Provider ID and click the ID you wish to send data for.Use the Student status and Students filter to further narrow down results
If there are any attendance errors in the date range selected and filters applied, a red banner will appear at the top of this report. Hit Review in the banner to be taken to the attendance editing page and make adjustments as needed.
ā¹ļø Students without a KinderConnect ID added to their profile will not appear. Navigate to the student profile to add an ID.When ready, click Submit to KinderConnect
āš”This process may take a bit of time to establish the connection and send the data. Once it has been sent, the brightwheel report will update with a Sent message
š” Use the Student filter on this report to submit attendance data for a specific student!
For example, if Students A, B, and C are ready for their attendance to be submitted now but Student D is not until tomorrow - you can submit data for A, B, and C now and then filter for Student D tomorrow to submit separately.
Important Notes:
If the wrong Provider ID or password is entered, an error will appear stating "Inactive KinderConnect Provider ID/password." To resolve this, please re-enter the Provider ID/password, or confirm with KinderConnect the correct credentials.
A status of Approved reflects that the student ID has been entered correctly in brightwheel and they have attendance records that match the approved dates both in brightwheel and KinderConnect. However, this status does not indicate that the attendance records submitted for students are accurate. Always verify attendance data using the Check-in and Daily Attendance Summary reports in brightwheel (check every record, ensure there's corresponding check-out records, no overlapping times across rooms, etc.)
If you notice students with a KinderConnect ID still appear as Unapproved, review our Troubleshooting Approvals section below!
Review attendance data in KinderConnect
Log into your KinderConnect account
Go to the Attendance Tab on the top and select Attendance Detail from the drop-down
If you are a provider in Texas and have multiple Provider IDs, select the drop-down menu under Provider ID and click the Provider ID you wish to review data for.
Your data will have automatically been added to the attendance report in KinderConnect for the selected date range. You should see the āInā and āOutā time filled in for each child with green check marks
āš”Refresh your page if you do not see the data immediately.
š©The integration only populates your attendance data in KinderConnect. Any additional updates, processing, or KinderConnect functionality must be handled outside of brightwheel.
If you notice any discrepancies that need to be corrected within the data sent to KinderConnect, please contact the KinderConnect support team. If youāve already sent data to KinderConnect, submissions can be edited in KinderConnect and any new, or edited data in brightwheel can be re-submitted to overwrite existing data in KinderConnect
Troubleshooting approvals
If students are showing as unapproved, or undefined in the KinderConnect report within brightwheel, there are a few reasons this can happen.
A student will appear with a undefined status of "-" if the provider ID, or password under the integration settings are entered incorrectly. Be sure to enter these correctly or contact KinderConnect to confirm the correct credentials.
The student is missing their KinderConnect ID in brightwheel, or the incorrect KinderConnect ID was entered on the student profile in brightwheel. Be sure the KinderConnect ID entered on a student profile in brightwheel matches the same exact ID number listed for the student in your KinderConnect account.
The student is not approved in KinderConnect for the specific subsidy date range you've entered into the KinderConnect report in brightwheel. Students must fall within the approved date range on KinderConnect and this must match the date range in brightwheel. Here's how to find the date range entered for each child in KinderConnect:
Log into KinderConnect
Go to the Child > Search tab
Search a child's name
Click on the childās profile
Look to see the approved date range for that child under the Schedules section
š”Please contact the KinderConnect Support Team if you need assistance adding the approve date range for a student
FAQ
Why do I get a "Date range is invalid" message in the KinderConnect report?
Why do I get a "Date range is invalid" message in the KinderConnect report?
This means you entered a future date for the Start, or End date. Dates cannot be set in for the future, or the current day
Why are students missing from the report?
Why are students missing from the report?
The KinderConnect report will only show students with a KinderConnect ID listed on their profile. Be sure to input the correct KinderConnect ID on their brightwheel profile.
Why do I get a "Inactive KinderConnect provider ID/password" message on the report if the integration box shows as "Active"?
Why do I get a "Inactive KinderConnect provider ID/password" message on the report if the integration box shows as "Active"?
The Active indicator on the integration box does not mean the login credentials are correct! This is just verifying that information has been entered in the fields. The "Inactive KinderConnect provider ID/password" means your ID and password are incorrect. Please re-enter these, or contact KinderConnect for the correct credentials
How will I know if I have multiple Provider IDs?
How will I know if I have multiple Provider IDs?
Only programs in Texas can have multiple IDs. If you are in Texas, please reach out to KinderConnect directly as they are responsible for providing IDs.