Guardian communication is essential and one of the core features of brightwheel. Our premium messaging feature is easy to use and wonderfully efficient at keeping in touch with parents throughout the day.
Creating a new message is simple and can be done on the web or from any room in the mobile app. All messages sent from the school will alert all parent contacts associated with the student's profile.
Send a Message in the App
Click the Messages icon (bottom left on iOS, top tab on Android)
To reply to an existing guardian thread:
Locate the thread on the Parents tab and open it
Input the message contents
To add an attachment, click the 📎 icon
Select Media or File
If selecting Media, take a photo/video or use one from your library
If selecting File, select a file from your device and click Use file
When ready, click Send
To start a new guardian thread:
Click the speech bubble icon in the upper right corner
Select Parents
Select one, multiple, or all students and click Next
Select the desired message type
Input the message contents
To add an attachment, click the 📎 icon
Select Media or File
If selecting Media, take a photo/video or use one from your library
If selecting File, select a file from your device and click Use file
When ready, click Send
💡 Use the Talk-to-Text feature on your mobile device to speak your message. Click the 🎙️ icon next to the keyboard, and it will transcribe your speech and save time!
Send a Message on the Web
Click to open Messaging page from the purple sidebar menu
To reply to an existing guardian thread:
Locate the thread on the Parents tab and open it
Input the message contents
To add an attachment, click the 📎 icon and drop a file into the popup window or browse to add. When finished, click Add
When ready, click Send
To start a new guardian thread:
Click + New Message
Choose Parents
Select one, multiple, or all students and click Next
Select the desired message type
Input the message contents
When ready, click Send
View Parent Messages
Easily view and filter all messages sent to parents at your program either in your brightwheel app or on the web.
On the Web
Navigate to the Messaging page
View message thread visible on the Parents tab (open by default)
Use the Order By drop-down to sort messages by Unread or Most Recent (set to Most Recent by default)
Use the Room, Student, and Student status filters to narrow down threads as needed
On the App
Tap the purple Messages icon at the bottom of your Rooms page
View message thread visible on the Parents tab (open by default)
Use the Order By drop-down to sort messages by Unread or Most Recent (set to Most Recent by default)