Sometimes you can't get to a message right away, or you may have backlog of message notifications that need to be cleared. In brightwheel, you can mark individual or multiple messages as read and unread when needed.
These features are only available on the web version of brightwheel, but it will be on mobile soon! 🎉
Mark Messages as Unread
Marking a message as unread keeps the message thread highlighted, ensuring you never miss a response between providers and families, along with other staff.
Log in to brightwheel on the web.
Go to the Messaging page
Find the message thread you wish to mark as unread
Hover over the message preview to see the Mark unread option
Click Mark unread
💡If you have clicked into the message thread, you'll need to hover over the thread preview until three dots appear. Click on the dots and select Mark unread from there.To mark multiple messages as unread, select the checkboxes next to the desired threads and click Mark unread in the purple window that appears '
Mark Messages as Read
Marking a message as read removes the unread message notification for that thread.
Login to brightwheel on the web
Go to the Messaging page
From the message thread preview, select the checkboxes next to the thread(s) you wish to mark as read
Click Mark read in the purple window that appears
