If you have families with multiple children, we recommend setting up charges and billing plans separately for each child, as you normally would. Then, when families go to pay, they’ll automatically have the option to pay all bills at once for all their children. This ensures accurate reporting and simplifies how you invoice families.
This also makes payments convenient for families and often reduces processing fees by combining all payments into a single transaction.
Note: While invoices will be bundled for families when they go to pay, the payment itself will still be broken down and allocated to each respective student’s balance.
FAQs
How will this experience look for families?
How will this experience look for families?
While payers will still receive individual invoices emailed to them for each child they are responsible for, they can click All Children from their Payments page to make a single payment for all their children:
If autopay is enabled for multiple students on the same payment method with the same due date, these payments will automatically be bundled together as well.
If the invoices are paid all at once, the payer will only receive one emailed payment receipt and they will only pay a single processing fee.
How will sibling payments appear in my billing reports?
How will sibling payments appear in my billing reports?
It's important to understand that bundled payments will always be “fully decomposed,” meaning that the total payment amount will be properly allocated to individual students at the time of the payment. There will never be a “hanging balance” on the payer’s account that was not applied to an individual student.
However, if you do want to see that two payments were “linked” or made at the same time, we recommend viewing the Payments & Credits report or the Deposits report, which will show a row for each individual payment and will include a list of all students included within that payment.