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Aging Report

[For Admins + Billing Only role] Discover how to identify students with past due balances and their overdue durations.

Sabrina avatar
Written by Sabrina
Updated over a week ago

The Aging Report allows Administrators and Billing Only roles to easily view students with past-due balances and identify who should be followed up with. The report is structured to easily determine if one payment was missed, or if the account has missed payments across multiple billing periods.


View and Export

  1. Log in on the web

  2. Open the Billing page

  3. Jump to the Reports page

  4. Open the Aging report

  5. Adjust the filters accordingly

    1. Choose your desired Student, Display balances as of, Room, Student status, and Payer type filters
      (If you do not apply specific filters, the aging report will show all students with a past-due balance)

    2. Check/uncheck the Hide students with no past-due balance box as needed

  6. Click Apply Filters to view the results that will include:

    1. Student: the name of the student

    2. Current: total amount for invoices that are not due yet

    3. Any past-due balances will be broken down into columns that correlate with how long the invoice has been past due: 1-7 days, 8-14 days, 15-21 days, and 22+ days

    4. Total: The total amount due on the student's billing account, including any past-due balances.

  7. Download, Export, or Print as needed

    1. To download or export, click the Export button

      1. If downloading, simply click Download

      2. If exporting, select recipients from the list, or add email addresses for new recipients and then click the Email to button

    2. To print, click the Print button

      1. Adjust your print settings and print on your local device


Learn more about the exported report fields

The exported Aging Report will include the following fields:

  • Student name

  • Student ID

  • Current (not due yet)

  • 7-13 days

  • 14-20 days

  • 21-27 days

  • 28+ days

  • Total


Custom Aging Report

Brightwheel's powerful Custom Report Builder allows administrators to easily pull billing aging data and flexibility to organize that data in a way that best fits your program. Review our Custom Reports resource for more information.

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