Improving parent communication is one of brightwheel's top priorities. The messaging platform built for the specific needs of parents, teachers, and administrators creates a simple, all-in-one solution to keep all communication with parents within the brightwheel environment. From the mobile app to the web you can reply quickly whatever device you are on.

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Messaging in brightwheel

There are several different ways parents, teachers, and administrators can communicate within brightwheel through our messaging platform. Each new message can be assigned a message type to improve communication and readability for parents and staff.

  • Teacher to Parent Messaging - Any teacher or staff member can draft and send messages to parents of any student(s) assigned to their rooms.

  • Administrator Messaging - This feature has been specifically designed for school administrators to better communicate with parents by room or the entire program at once. In addition, administrators can still send messages to specific student(s) just like their teachers.

  • Parent to Teacher Messaging - Parents can reply in a threaded message to any communication from teachers or staff as well as send new messages to communicate Late Drop Off, Late Pick Up, Early Pick Up, and Absent notifications. 

  • Newsletters - Newsletters can can be created by any teacher or administrator on the web. This is a great way to communicate with groups of parents on a regular basis without ever having to leave the brightwheel app. 

Advanced Communication Features

 In addition to sending general instant messages back and forth between parents and teachers. Brightwheel has created features to further improve the effectiveness of communication through different Message Types. In each of these message options all URLs are clickable to enable document sharing or directing parents to external resources. 

Administrators are granted access to a convenient admin messaging panel to view all the conversations happening throughout their organization. No need to navigate to individual rooms to gain insight to the communications happening in your program. 

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