Brightwheel understands the importance of communicating with staff effectively. The messaging feature on the web and within the app acts as a centralized communication hub for staff and administrators. This helps to reduce the number of platforms used for communication and enables staff and administrators to easily share updates or coordinate with classroom staff instantly. This feature provides convenient one-on-one communication between administrators and staff, but also group staff messages where administrators can send group messages based on staff room assignments.
It's important to note that removing a staff member will also remove the Staff Messaging history and the previous thread will be unrecoverable.
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Administrator to Staff Messaging
Messaging between administrators and staff is very similar to messaging with parents. In this case, administrators can message any staff member within brightwheel. Any staff member can message any administrator but are not able to message other staff members within brightwheel. This provides a secure and convenient way of keeping up to date with staff in a single centralized location.
Administrator to Staff Messaging on Mobile
Administrator to Staff Messaging on the Web
Group Staff Messages
Often, administrators need to communicate with all of the staff in a particular classroom. Brighthwheel’s messaging functionality empowers administrators to communicate quickly and easily using the group messaging option. Once the thread has been started any staff member or other administrators can navigate to the conversation to read and reply at any time. Messaging an entire classroom will notify all staff members assigned to that classroom. Click the Message tab (bottom on iOS, top on Android)
Group Staff Messaging on Mobile
Group Staff Messaging on the Web
Staff Messaging & Replies
Staff members without administrator privileges have the ability to respond in group and individual threads. They are also able to start new conversations with other administrators within the brightwheel account. Staff members, however, cannot message other non-admin staff members in brightwheel. Staff messaging abilities can be accessed on both the mobile app and from the web.
Staff Messaging on Mobile
Staff Messaging on the Web