Admins and Managers can easily update staff roles if their permissions change.
Update staff permissions
On the Web
Navigate to the Staff & Payroll section on the website
Locate the staff member and click their name
Click Edit in the 'Brightwheel role & status' tile
Select the appropriate role, then hit Save
On the App
Existing staff accounts can also have their permissions updated from the mobile app, but only if the staff member needs to be updated to Lead Staff in order to have editing permissions for student profiles.
If the staff member needs to be updated to Manager or Admin, please complete the steps on the web.
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Update staff roles for multi-site programs
In addition to updating staff roles at each location, Multi-Site Admins can also leverage the Multi-Site Dashboard tool to manage staff roles across multiple locations.
To update a staff member who is currently assigned the Organization Reports role, you will need to go to the Multi-Site Dashboard to update their role.
Click on the Workspace tile in the bottom left corner above your profile name tile
In the pop-up, click Organization
Navigate to the Staff tab
Select Actions > Edit role & Locations next to the desired staff name
In the Role drop down, select the desired permissions. Click Close to save.
