There are instances where a student contact may no longer need access to a specific student profile from their account and would like to have it removed. This can be due to transferring schools or an error setting up, resulting in a duplicate profile.
If the student contact is a Parent with edit permissions, it's possible to remove a student’s unwanted profile from their brightwheel account on the web.
🚩 Removing a student's profile will result in a loss of access to any historical data, including messages and billing records, immediately.
We recommend downloading any billing information, such as your Tax Summary, before removing yourself.
From the Web | From the App |
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The duplicate/old profile will be removed from the child list upon refresh. The student and contact profiles will be unlinked, but the student profile will not be deleted.
💡 If there is a student profile with no contacts to delete, or if there is a banner that reads 'This profile is available to view only', please reach out to the school administrator for assistance removing the profile.