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Add a packet submission fee

[For Admins] Learn how to add a submission fee to Admissions packets.

Audrey avatar
Written by Audrey
Updated over a week ago

If you require a fee when families submit enrollment forms and applications, you can add a submission fee to Admissions packets! When a family completes an Admissions packet, they will automatically receive a invoice to pay a submission fee.

If you don't see this feature in your account, it's coming soon! Stay tuned for updates. 🎉


Add a packet submission fee

When setting up a packet, you’ll have the option to add a submission fee. From your Admissions page on the web, click the Admissions packets tab. At the top of the page, click + New Packet. When naming the packet and adding a welcome message, you can click the pencil icon next to the Submission fee.

Keep in mind that once a fee is set, it can't be changed. If you need to update it, you’ll have to duplicate the packet and enter the new fee.

ℹ️ Need more details? Check out the full guide here Create & share Admissions packets


View paid & unpaid submission fees

We've made it easy to see if submission fees have been paid.

From the Admissions packet table, there will be a column showing if the fees have been 'Paid' or 'Unpaid.' If a fee is unpaid, you can contact the parent to remind them to make the payment by selecting Actions > Message from the packet table.

You can also view the status of the submission fee from the student's billing profile, just like you would any other invoice. The charge will be titled, 'Submission Fee.'


How does the experience look for families?

When starting the packet, families are notified of the required fee.

Before submitting, they will see a final reminder and must click Submit & pay to submit the packet. Guardians will then be billed the amount you selected after submitting the packet.

As soon as they submit the packet, they will automatically be brought to the fee invoice. New families will be prompted to add a payment method to pay, while those with autopay are charged automatically when they submit the packet.

Here's an example of a submission fee invoice, which parents can view in their child's billing profile like any other invoice.


FAQs

I already have packets created, will I be able to add a submission fee to my existing packets?

Once a packet has been created, the submission fee cannot be edited and this includes adding a fee. To get around this, we recommend duplicating the packet and then adding a fee.

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