Every user with a brightwheel account has a check-in code assigned to them upon the account's creation.
Parent, Family, and Approved Pickup contacts for students will use this code to check the student in and out of the program.
Staff roles will use this code to check themselves in and out of the program.
ℹ️ Some states require parent signatures as part of licensing standards and a Check-in code is a digital equivalent. Admins are encouraged to check out this article to learn more and consult with their licensing authority.
Locate and Edit Check-in Code on the App
All users can locate and edit a check-in code from the mobile app following the guidance below.
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Locate and Edit Check-in Code on the Web
While staff can only edit a check-in code on the mobile app, Parent, Family, and Approved Pickup contacts for students can also edit a check-in code on the web.
Log in to brightwheel on the web as a Parent or Approved Pickup
On the side menu, click My Profile to open the page
In the CHECK-IN CODE tile, click Edit
Change the 4-digit code as desired
Click Save
Locate Check-in Code for Student Contact as a Staff Member
There may be times that a staff member needs to locate a Parent, Family, or Approved Pickups check-in code on their behalf. All staff roles (Admin, Manager, Lead Staff, and Staff) can locate a student contact's check-in code following the guidance below on the web.
From the Parent List:
Log in to brightwheel on the web
Click to expand the My School menu option
Select Parents
Determine if the student contact's code you're looking for is a Parent, Family, or Approved Pickup and open the applicable tab at the top of the page
Locate the student's row and the student contact
Under the CHECK-IN CODE column, click Reveal
💡 To reveal all codes for all student contacts on that page, click Reveal all at the top of the column!
From the Student Profile:
Log into brightwheel on the web
Click to expand the My School menu option
Select Students
Locate the student and click their name to be taken to their profile
Scroll down to Contacts
Under Code, hit Reveal to see the contact's check-in code
Click to expand FAQs ↓
Why am I being asked for the last four digits of my phone number when I try to use my check-in code?
Why am I being asked for the last four digits of my phone number when I try to use my check-in code?
Check-in codes are used to distinguish who is using the kiosk. The check-in kiosk will ask for the last 4 digits of a user's phone number when their 4-digit code is the same as another parent, family member, approved pickup, or staff member at your program. The kiosk uses the phone number to determine which user has entered the code, since it isn't unique.
To straighten this up, the staff member or parent can follow the steps here to Locate and Edit Check-in Code so it's no longer the same as another user.
Can a parent use their check-in code if they have not activated their brightwheel account?
Can a parent use their check-in code if they have not activated their brightwheel account?
Yes! If a parent has not activated their account, a staff member can look up their check-in code online and it will work the same. You can find this code from the Parents tab in the brightwheel web app and clicking Reveal next to the parent's name.