Contact Types: Parents, Family, Approved Pickups, and Emergency Contacts[For Admins, Managers, and Lead Staff] Learn how to best set up contact lists for your students based on the roles and varying permissions
Add and Manage Student Contacts[For all Staff] Learn how to add Parents, Family, Approved Pickups, & Emergency Contacts to student profiles on the web/mobile app.
Invite Student Contacts to brightwheel[For all Staff] Learn how to invite Parents, Family & Approved Pickups to create a brightwheel account via email, SMS, or 10-digit code.
Troubleshoot Common Account Issues[For Admins + Managers] Learn how to help guardians resolve sign-up issues they may encounter with brightwheel.
FAQ
Frequently Asked Questions for Contact Management
Why can't I edit a contact's email, or phone number?[For All Staff]