Admins, Managers, and Lead Staff can choose between four contact types when adding student contacts: Parent, Family, Approved Pickup, and Emergency Contact. Each contact type has varying permissions and privileges, as outlined below!
Contacts and Access
Parent |
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Family |
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Approved Pickup |
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Emergency Contact | These contacts have no access to the child's brightwheel profile and will not be invited/cannot create their own brightwheel account. They also do not have pickup privileges. This is simply a point of contact for the program in the event of an emergency. |
💡It's important to note that on our most current Billing experience, Family and Approved Pickups can be added as payers on a student's account. Additionally, while parents have access to billing and payment information by default, in this Billing experience, they can also be removed as a payer.