brightwheel

[For All Users] A reminder to refresh your web browser often to ensure you're seeing the most current features and communications from our team

Refresh/Hard Refresh Web Browser

[For All Users] Learn how to update the information on your profile including your name, contact information, check-in code, and more!

Manage your Profile

[For all users] How to view and update your 4 digit code that is used to check students and staff in and out of a program.

Locate and Edit Check-in Code

Learn more about brightwheel's commitment and approach to security.

brightwheel Security FAQs

Check the availability or maintenance of the brightwheel platform anytime through our status page & troubleshoot common connectivity issues.

App or Website Won't Load

[For All Staff] Staff and admins can customize their notification settings within their brightwheel app.

Manage Push Notifications for Staff

[For all users] Learn how to request a brightwheel account be deactivated/deleted.

Deactivate brightwheel Account

[For Admins] Learn how to transfer ownership of a brightwheel account to a new owner!

Transfer brightwheel Account Ownership

[For All Users] Learn about troubleshooting two-factor authorization (2FA) issues when adding a payment method or logging into brightwheel

Two-Factor Authorization (2FA) Troubleshooting

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Account Management Basics

Brightwheel Website

Early Education Resources

Blog

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