Refresh/Hard Refresh Web Browser[For All Users] A reminder to refresh your web browser often to ensure you're seeing the most current features and communications from our team
Manage your Profile[For All Users] Learn how to update the information on your profile including your name, contact information, check-in code, and more!
Locate and Edit Check-in Code[For all users] How to view and update your 4 digit code that is used to check students and staff in and out of a program.
brightwheel Security FAQsLearn more about brightwheel's commitment and approach to security.
App or Website Won't LoadCheck the availability or maintenance of the brightwheel platform anytime through our status page & troubleshoot common connectivity issues.
Manage Push Notifications for Staff[For All Staff] Staff and admins can customize their notification settings within their brightwheel app.
Deactivate brightwheel Account[For all users] Learn how to request a brightwheel account be deactivated/deleted.
Transfer brightwheel Account Ownership[For Admins] Learn how to transfer ownership of a brightwheel account to a new owner!
Two-Factor Authorization (2FA) Troubleshooting[For All Users] Learn about troubleshooting two-factor authorization (2FA) issues when adding a payment method or logging into brightwheel