brightwheel

[For Admins & Billing Only Roles] Gain an overview on how payments work, payment types and common questions.

How payments in brightwheel work

[For Admins + Billing Only Roles] Learn how families pay tuition in brightwheel

Understand the guardian billing experience

[For Admins + Billing Only role] Learn how use the Billing Dashboard to track and monitor family billing in one place.

Gain a holistic view of your program's billing activity

[For Admins + Billing Only Roles] Learn when payments will be deposited

Understand payment deposit timing

[For Admins + Billing Only Role] Learn how to deposit checks digitally through brightwheel.

Deposit a check

[For Admins + Billing Only Role] Learn how to document payments made outside of brightwheel.

Log payments made outside of brightwheel via cash, check or third party

[For Admins + Billing Only Roles] Learn how to review and fix payment issues.

Track, confirm, and troubleshoot payments

Audrey

Payments & deposits

[For Admins + Billing Only Role] Learn how to apply a payment to a specific invoice and unapply it.

Manually allocate payments and credits to an invoice

[For Admins + Billing Only Role]  Learn how to void payments.

Void payments

[For Admins + Billing Only role] Learn what actions are possible for payments still processing

Can I cancel a payment that is pending or processing?

[For Admins + Billing Only Role]  Learn why payments may not automatically apply to invoice.

Why didn’t a payment apply to an invoice?

Manage payments

Create a custom design with text, images, and links

Brightwheel Website

Early Education Resources

Blog

Purchase Experience Curriculum

Additional Resources

Log in to brightwheel 👤

3 reasons to use billing

Find answers and get help from Intercom Support and Community Experts

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