brightwheel

[For Admins & Billing Only Roles] Learn about online and offline payments, failed payments, and more!

Payments Overview

[For Admins + Billing Only Role] Learn how to log and apply online and offline payments to invoices.

[For Admins + Billing Only Role] Learn about managing sibling family payments (bundled payments) & what the experience is like for families

[For Admins + Billing Only Role] Discover how to view and download billing statements showing all transactions each month for a student!

[For Admins] Learn how to handle failed payments and other unexpected payment scenarios, like negative deposits and disputed charges.

[For Admins] An overview of what disputes are, how to avoid payment disagreements, and the general process for ACH and Credit Card disputes.

[For Admins] Learn how to view disputed payments in brightwheel, specifics about disputes, and how to submit evidence against a dispute.

[For Admins + Billing Only Role] Learn how to transfer a payment from one student's billing account to another

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