Brightwheel account holders can reset or update passwords at any time. Keep in mind that only the account holder will have access to change their password - administrators aren’t able to view or change passwords for staff or parent accounts.

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Reset Password

In the case of a forgotten password, any brightwheel account holder can request a password reset either in the app or on the web. To do this, click on Forgot Password from the sign-in page on the web or through the app, and enter in the account’s contact info.

Change Password

Account holders who know their current passwords can also update their passwords through their brightwheel account on the web.

  1. Log in to brightwheel on the web

  2. Click on Profile, and click Change Password

  3. Enter the current password

  4. Use the New Password and Confirm New Password fields to enter in the desired new password

  5. Click Save

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