It's common for providers to employ staff who worked at other programs using brightwheel. If the staff member is no longer working at a program, they will need to create a new brightwheel account at their new place of employment.
If the staff member is actively employed at two different programs, they will need to maintain two separate staff accounts with two separate email addresses.
Switch to a New Program
The staff member should Contact the brightwheel Support advising the current staff account should be deactivated
Once deactivated, reach out to the new employer requesting they add you as a staff member with your email address
Once invited at the new program, set up a new staff brightwheel account