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Create Fillable Documents

[For Admins & Managers] Learn to use Fillable Documents to share paperwork with families to complete in brightwheel.

Audrey avatar
Written by Audrey
Updated this week

Fillable Documents allow programs to share required PDF documents and forms that families can complete digitally in brightwheel. Make it easier on families by eliminating the need to download and upload forms, or use external software to complete required documents.

This tool streamlines collecting forms and storing completed PDFs electronically on student profiles. Providers can link family-entered data to profiles for accuracy and compliance. It also facilitates pre-filling Fillable Documents with personalized info.


Fillable Document vs. Document Requests

Brightwheel offers various digital tools for sending and collecting documents from parents. To choose the best tool for your program, review the information on leveraging Fillable Documents or Document Request features.

Fillable Document

Send fillable PDF forms digitally to families via brightwheel, enabling them to fill them out without downloading or leaving the platform.

Document Request

Request PDF files and documents from families such as immunization records or birth certificates. Providers can also add an optional PDF for families to download, complete outside of brightwheel and re-upload in brightwheel.


Create a Fillable Document

To create a fillable document, the file must be in PDF format. Please make sure your file converted to the correct form before uploading.

  1. Log in to brightwheel on the web

  2. Open the Paperwork page on the purple sidebar menu

  3. On the Forms & Requests tab, click Create new

  4. Select Fillable document and enter relevant details (Name, Notes, and the PDF file)

  5. On the right sidebar, select the desired field(s) you wish to add
    💡Data from Custom fields won't appear directly in the student's profile but remains accessible through the form submission.

  6. Update the Field name to match the field on the file
    💡Each Field name must be unique (E.g. Titling two fields “Parent Name.” Instead title each as “Parent Name 1” and “Parent Name 2”).

  7. Optionally, use the switch to make the field required

  8. Click the and drag the field to the corresponding PDF section. Click the right corner of the field box to resize.

  9. Click the X on the sidebar to return & add more fields

  10. Use Preview button and click Save & Exit when ready to save

  11. Click Create

💡 After form submission and download, the purple field box will turn white, displaying the submitted text and covering anything beneath it on the PDF form. Ensure the fillable field box doesn't cover lines or fields you want visible in the final submission.


Share a Fillable Document

Fillable Documents can be shared with all parents associated with the student. Please visit our Sharing Digital Forms Help Center resource for general steps.

Pre-Fill Forms & Send

Program administrators can optionally pre-fill parts of a document before sending it to families, which is useful for adding details like the school name or incident reports. Once shared, these fields cannot be edited by parents. Please note, providers will need upload their own document to include pre-filled fields.

  1. Log in to brightwheel on the web

  2. Open the Paperwork page from the purple sidebar menu

  3. On the Forms & Requests tab locate the desired form

  4. On that form's row, click the Actions drop-down menu

  5. Select Send to parents

  6. Select all or individual students you wish to send to using the checkbox

  7. Click Review Form

  8. Click the desired box(s) to pre-fill and add information for families
    💡Only Custom fields can be pre-filled at this time.
    💡Prefilled fields cannot be edited by parents

  9. When ready, click Send

ℹ️ Only forms shared via direct invite can be pre-filled. Forms shared via link access cannot be pre-filled.


Parent View

Immediately after the request has been shared with a parent, they will receive an email with the subject line "[School Name] has requested you complete [Document Name] for [Student Name]". This email will contain a link directly to this request.

They can also access this request from the Forms & Requests tab in the student's profile on the web and mobile app. The parent will click Start to view the request and then Submit when they fill out the required fields.

See our Completing Forms with brightwheel resource for specific steps parents can take to access and submit the form.


Manage Submissions

Providers can navigate to our resource Manage Digital Forms for steps on how to review submissions, statuses, and take actions such as deleting a form.


FAQs

Can I edit a Fillable Document after it is shared and gone live?

Yes, however, editing a Fillable Document will not affect or change any historical submissions. After making edits, only new families that are sent these will receive the updates. If you made changes after it has already been shared with a family, you can reshare the form. Check out our Sharing Forms help center resource to learn more about this!

Can I duplicate form fields, sections, or questions?

At this time, there is no way to duplicate a field. Instead, you can add a new custom field and copy/paste the name of the field from the previous field you created. Then, place and resize the field as needed on the form.

How can I add a checkbox option to a Fillable Document?

While brightwheel doesn't currently offer a checkbox field option for Fillable Documents, you can create a workaround using the available field types.

  1. Log in to brightwheel on the web and open the Paperwork page

  2. Select Create new and then Fillable document

  3. Upload the PDF

  4. Select Custom

  5. Choose Text

  6. Place the field where it needs to be on the Fillable Document

  7. Update the Field name to state "Type X to check this box"
    💡 This will provide your Parents with guidance on what to do!

  8. Resize the field to fit the checkbox area

Remember, each field name must be unique, so for multiple checkboxes, use distinct names like "Checkbox 1 - Type X to check this box," "Checkbox 2 - Type X to check this box," etc.

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