Through brightwheel, contacts with parent-level access can access paperwork requests shared by administrators to view, complete, and submit paperwork directly through their accounts on the web and mobile app. This includes specific requests to complete Forms, Document Requests, Contracts, or Fillable Documents.
Complete Forms & Requests
Follow the steps below to access forms shared by your provider. If your provider shared a URL to the form, you can click the link to complete it. For detailed steps, visit Complete Forms via a Shared Link.
On the App
Click on your student’s profile
Tap Paperwork at the top of your child’s feed
Under the Forms & Requests or Packets tab
Select the form(s) or packet to begin
On the Web
Log in to brightwheel on the web
Go to My Children and select the child’s name
Open the Forms & Requests tab or Admissions Packets
Click Start or Fill out packet
Complete the fields and click Submit
💡Tips and tricks
If completing a Document Requests, you'll be prompted to upload a PDF document into the form. The PDF may be added by the program or you may be asked to upload your own file (E.g. immunization records).
When adding a digital signature to a Form or Contract, be sure the name in the signature box matches the printed name exactly to avoid errors.
Complete Forms via a Shared Link
Often, programs opt to share applications, documents and Admissions packets that are accessible by a link. Guardians can click the link to digitally complete forms that are required for enrollment.
Click the shared link, or copy and paste it into a web browser
Sign into an existing brightwheel account, or create a new account
Select the student’s name or if you don't see your child's profile, click + Add a Student option to create their profile
Complete the form fields
To complete the form for siblings or multiple students, open the shared link again and repeat these steps for each child
View Current and Historical Forms
Once a form or Admissions packet is shared, it will be available for all parent-level contacts listed on the student’s profile.
On the Web
Log in to brightwheel on the web
Click on the Paperwork from the left sidebar or center menu
Select the child’s name
Choose the Forms & Requests tab or Admissions packets
ℹ️ Forms that have been approved by the program will show as Approved under the Status column. Please contact your provider if you have questions about the approval, or next steps.
On the App
Click on your student’s profile on the app
Tap the Paperwork icon in the top row of your child’s activity feed
Review paperwork listed under the Forms & Requests tab
Form Statuses
Each form shared will have a status next to it indicating if the form has been started, completed, needs changes, or has been approved by the program.
New | A new form has been shared by the program |
In Progress | The form has been started, but not submitted |
Submitted | The form has been submitted and is awaiting review |
Viewed | The program has viewed the completed form |
Approved | The submitted form was completed and approved |
Needs Changes | The program has requested changes and resent the form to be re-submitted |
FAQ
Where can I see the forms that my provider has sent?
Forms will be visible through the student profiles listed in each parent's brightwheel account on the web and on the brightwheel app. If you do not see the forms when logging in please check from on the web first, then verify with the provider that your username is the correct email or phone number they have on file for you. Also confirm that you don't have any duplicate accounts and you are looking for forms from the incorrect account.
Can I change my contact info or the contact info listed for another student contact on the form?
The best way to update account info will be to log into brightwheel, select Profile, and then use the email and mobile number fields to enter the updated account information. Contact information for contacts with activated brightwheel accounts cannot be edited through the Applications tools.
Running into trouble with updating contact info? Our Support team would love to help! Parents and other contacts can get in touch with brightwheel Support via email at help@mybrightwheel.com at any time.
Can I make changes to a form that was submitted earlier?
Once a form is submitted, the completed fields will be saved with the submitted information and can’t be edited. If parents find that changes or updates are required, please get in touch with a program or school administrator to discuss the best way to provide the updated information.
I’m having trouble uploading my documents through the Document Request tool.
Each Document Request application will allow parents to upload one PDF document. If the completed documents are saved as separate files, make sure to combine them into one PDF before uploading. If the completed documents are not PDFs, parents will need to convert them to PDFs before uploading.
I have questions about the content or fields requested on my program’s form.
For more information and context regarding the fields requested on an Application, please get in touch with the provider directly. This content is managed directly by the program administrators, so they’re best equipped to provide clarity on the requested fields!
I've already started a form and it says "In Progress", but I need to change some of the information, how can I delete this form submission?
If you haven't submitted the form yet and it's still showing as "In Progress", this has not been sent to your provider yet. You can still make changes to any information you previously added and finalize the form before submitting.
If you've already submitted the form, please get in touch with a program or school administrator to discuss the best way to provide the updated information.