Through brightwheel, contacts with parent-level access can access paperwork requests shared by administrators to view, complete, and submit paperwork directly through their account on the web.
Table of Contents
Access Forms via Link Sharing
Often, programs opt to share applications and documents that are accessible by a link. This allows parents to follow the link to create a profile for their student at that program and to digitally complete forms and paperwork that may be required for enrollment.
Click the shared link, or copy and paste it into a new browser window
Sign into an existing brightwheel account, or create a new brightwheel account
Select the student’s name from the list, or use the purple +Add a Student button to create a new profile for the student
Complete the form fields
To complete the form for multiple students, open the shared link again and repeat these steps as needed
Access Forms via Student Profile
Once an administrator has shared a form for a student, that form will be available for all added parent-level contacts on the student’s profile.
Log in to brightwheel on the web
Click on Your Children, and click on the child’s name
Select the Forms & Requests tab from the top of the screen
Click Start to open and begin completing the form
Complete Forms & Requests
Open the form through the student’s profile, or via the shared link
Click Start to begin entering requested information into the form
Enter requested information into the fields
Contracts: Add a digital signature to the form, making sure the name in the signature box matches the printed name exactly
Document Requests: Upload a PDF document into the form
Click Submit when complete
Where can I see forms that my provider has sent?
Forms will be visible through the student profiles listed in each parent's brightwheel account on the web, but not on the brightwheel app. To view and complete forms, make sure to log in to brightwheel on the web!
Can I change my contact info, or contact info listed for another student contact on the form?
The best way to update account info will be to log into brightwheel, select Profile, and then use the email and mobile number fields to enter in the updated account information. Contact information for contacts with activated brightwheel accounts cannot be edit through the Applications tools.
Running into trouble with updating contact info? Our Support team would love to help! Parents and other contacts can get in touch with brightwheel Support via email at firstname.lastname@example.org at any time.
Can I make changes to a form that was submitted earlier?
Once a form is submitted, the completed fields will be saved with the submitted information and can’t be edited. If parents find that changes or updates are required, please get in touch with a program or school administrator to discuss the best way to provide the updated information.
I’m having trouble uploading my documents through the Document Request tool.
Each Document Request application will allow parents to upload one PDF document. If the completed documents are saved as separate files, make sure to combine them into one PDF before uploading. If the completed documents are not PDFs, parents will need to convert them to PDFs before uploading.
I have questions about the content or fields requested on my program’s form.
For more information and context regarding the fields requested on an Application, please get in touch with the provider directly. This content is managed directly by the program administrators, so they’re best equipped to provide clarity on the requested fields!