If this content does not match what you see in your account, you may be on our legacy billing platform.
The Charges Report provides administrators with information about all of the charges that were created across all billing plans at their school. With easy filtering options and the ability to group charges by student and charge category, the information is quickly accessible.
Table of Contents
Viewing the Charges Report
Log in to your account on the web
Open the Charges Report under the Billing or Reports section of your account
Narrow down the report results by using the available filters:
Earliest post date: the earliest date of any charges you'd like included
Latest post date: the latest date of any charges you'd like included
Student name, Student status, Room
Click Apply Filters when the relevant filters are selected
The report table will display each charge with the following detail and by default will list all charges from the past 30 days.
Post date: The date that the charge was posted (as part of an invoice) to a student's account
Student: The student for whom the charge applied
Charge category: The overall category for the charge such as Meals or Tuition
Charge description: More detail on the charge itself, e.g. Monthly Toddler Tuition (2-year-olds)
Current charge amount: this is the charge amount after accounting for all discounts and adjustments.
To view more details about the charge itself and any discounts or adjustments, you can download the report for richer detail.
The Group By filter option allows you to have all of the charges grouped together by each individual student or by each charge category.
Here you can see all of the charges grouped by student, and the student can be expanded to see each individual charge that was posted to their account within the filtered time period.
Importantly, if you apply the Group by filter, you'll have this setting reflected in the downloaded version of this report as well. Speaking of which...
Exporting the Charges Report
Follow the steps above to view and filter the report
Click the purple Export button in the upper right-hand corner of the screen
Click the Download option to download the report directly in your browser or click Email to 1 Person to email it to yourself (or other email addresses of your choosing)
Exporting this report will provide you with a more detailed version of the report overall and of each charge for the date range selected.
The export by default contains the following columns:
Pre-discounted charge amount
Original charge amount
Current charge amount