Brightwheel understands the importance of communicating with staff easily and that's why the Messaging feature is designed to centralize communication for staff and admins! This feature provides convenient one-on-one communication between administrators and staff, but also group staff messages where administrators can send group messages based on staff room assignments.
Administrator to Staff Messaging
Messaging between administrators and staff is very similar to messaging with parents. In this case, administrators can message any staff member within brightwheel. Any staff member can message any administrator but are not able to message other staff members within brightwheel. This provides a secure and convenient way of keeping up to date with staff in a single centralized location.
Administrator to Staff Messaging on Mobile
Administrator to Staff Messaging on the Web
Group Staff Messages
Often, administrators need to communicate with all of the staff in a particular classroom. Brightwheel’s messaging functionality empowers administrators to communicate quickly and easily using the group messaging option. Once the thread has been started, any staff member or other administrators can navigate to the conversation to read and reply at any time. Messaging an entire classroom will notify all staff members assigned to that classroom.
Group Staff Messaging on the App
Group Staff Messaging on the Web
Viewing Staff Messages
Admins and Managers can view staff messages on the web or app. However, it's important to note that specific Admins or Managers will not be able to view individual Admin <> Staff threads unless they are a part of that thread.
Viewing on Mobile
Viewing on the Web
Staff Messaging & Replies
Staff and Lead Staff roles have the ability to respond in group and individual threads, and can also start new conversations with other admins. Staff cannot directly message other Staff or Lead Staff roles in brightwheel.
Staff Messaging on Mobile
Staff Messaging on the Web