A parent can remove a child's duplicate or old profile from your brightwheel account.
From the web (not available on mobile):
- Click on the student profile you wish to remove
- Select the Profile tab
- Scroll down to the Contacts section and click Edit
- Remove your email address, click Remove again to confirm
- Click the back arrow on your web browser
- Refresh the page
The duplicate/old profile will be removed from your profile.
Please note that you will lose access to any historical data once the old/duplicate profile is removed.
The profile will be unlinked from your account, but this will not delete the profile. To fully delete the child's old/duplicate profile please reach out to your school directly and have them delete the profile.
If you have an old profile for your child but you see NO contact information to delete, please reach out to [email protected] for assistance removing it.