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View, download and share your child's photos/videos

[For Guardians] Learn how to view, save, and bulk download photos.

Written by Audrey
Updated today

Family and Parent contact types can conveniently view their student’s photos and videos from the child’s brightwheel Feed and Gallery.

Contacts can also download and save photos and videos in bulk as needed.


View photos and videos

Guardians can view photos and videos from their child's activity Feed, or in the Gallery view on the mobile app. Gallery view consolidates all media in one place, making it easier to browse than the feed. Here's how to access it:

  1. Log in to brightwheel on the app

  2. Click the child's name to open their profile

  3. Select Gallery

  4. Select the Photos, or Videos tab

🚩 Only photos logged by the program will be visible in Gallery View. Photos uploaded by guardians can be managed from the student feed. Visit Upload Photos as a Parent to learn more.


Save individual photos and videos

On the App

The Gallery view is the best place to download photos and videos on the mobile app as it consolidates all media in one place, rather than browsing a child's feed.

Here's how to download from Gallery view:

  1. Log in to brightwheel on the mobile app

  2. Click the child's name to open their profile

  3. Select Gallery

  4. Select the Photos, or Videos tab

  5. Select the desired photo, or video

  6. Tap the cloud icon in the bottom right

  7. Tap Okay to exit the pop-up

On the Web

We recommend downloading Individual photos and videos from the student's Activity Feed on the web since Gallery view is only visible on the mobile experience.

Here's how:

  1. Click to open the My Children page

  2. Click the child's name to open their profile

  3. Jump to the Feed tab

  4. Locate the photo to be saved and right-click to save to your desired location


Bulk save photos and videos

Family and Parent contacts can bulk save photos and videos from the Gallery View on the mobile app only. This option is not available on the web.

To download media from the web, you'll need to do so individually from the child's activity feed.

Here's how to bulk save media on the mobile app:

  1. Log in to brightwheel on the mobile app

  2. Click the child's name to open their profile

  3. Select Gallery

  4. Select the in Photos, or Videos tab

  5. Tap the cloud icon in the upper right corner

  6. Select the individual Photos, or Videos > tap Download


Share photos & videos to social media

  1. Log in to brightwheel on the mobile app

  2. Click the child's name to open their profile

  3. Select Gallery

  4. Select the Photos, or Videos tab

  5. Tap the desired photo, or video

  6. Click the share icon in the bottom left corner

  7. Select what social media platform you wish to share on and post it as you normally would

💡The ability to post directly to social media is only available on Apple devices at this time. Android users can download the image to share on social media.


FAQ

How do I download my child's videos?

We recommend doing this from the mobile app Gallery view. Videos can only be downloaded from the brightwheel mobile app at this time.

How can I access old photos/videos for my child if I'm no longer connected to the program?

In order to view photos/videos for a child, you must be connected to that specific program and student profile. Only the program controls access to a child's profile. To be reconnected, please request that the program add you back as a contact to the child's profile.

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